Negative Feedback and 1 Star, stay only 60 days or forever...?

[abproduction]

When somebody give you negative feedback and 1 star, whats happening (options)…?

1. Stay only 60 days, and is gone and you can come again to be 100%
2. Stay only 60 days for Rating, and forever in history and is not possible to come in 100%
3. Other…?

• (Rating: Maintain a 4.8 star rating, over the course of 60 days.) *

What do you think of this…