helloscoopz Posted December 25, 2017 Share Posted December 25, 2017 I will deliver videos series to my customers. those series are uploaded to the google drive and i need customer’s emails to assign access to them. in this case if i request email from buyer, is it TOS violation?When type @ on the chat, this message is displaying. Link to comment Share on other sites More sharing options...
offlinehelpers Posted December 25, 2017 Share Posted December 25, 2017 Why can’t you deliver using the Fiverr order page and just upload your files? Link to comment Share on other sites More sharing options...
misscrystal Posted December 25, 2017 Share Posted December 25, 2017 Yes it absolutely is a terms of service violation.You can use other methods as offlinehelpers said.You will be banned from fiverr if you ask for or send your email.You need to read the terms of service and follow that. Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 Why can’t you deliver using the Fiverr order page and just upload your files?should i upload 9GB for every customer 😅 Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 Yes it absolutely is a terms of service violation.You can use other methods as offlinehelpers said.You will be banned from fiverr if you ask for or send your email.You need to read the terms of service and follow that.but when i type @ symbol on chat it will remind me “Providing email, s***e or phone is only allowed if it is needed as part of the service” so what does that line means? 😣 Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 " Any necessary exchange of personal information required to continue a service may be exchanged within the order page. " also I found this line from TOS Basic section. so i need my customer’s mail in according to provide my service. so it should not be TOS violation :thinking: Link to comment Share on other sites More sharing options...
offlinehelpers Posted December 25, 2017 Share Posted December 25, 2017 should i upload 9GB for every customer 😅9GB for every customerThat sounds excessive! 😉 Link to comment Share on other sites More sharing options...
creators1 Posted December 25, 2017 Share Posted December 25, 2017 Just simply upload to your own Google Drive or Dropbox and than send link to your buyer. Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 Just simply upload to your own Google Drive or Dropbox and than send link to your buyer.Yes, i can do it. but there is a problem. if i provide link like that the buyers can share with anyone they want. but after asking their mail i can make access only for that particular account. so anyone with the link cannot access without logging into access granted mail account. 🙂 Link to comment Share on other sites More sharing options...
creators1 Posted December 25, 2017 Share Posted December 25, 2017 Yes, i can do it. but there is a problem. if i provide link like that the buyers can share with anyone they want. but after asking their mail i can make access only for that particular account. so anyone with the link cannot access without logging into access granted mail account. 🙂Than there is another method and that one I don’t prefer.send your email in this way or ask buyer to send mail in this wayhello… at rate gmail dot com Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 Than there is another method and that one I don’t prefer.send your email in this way or ask buyer to send mail in this wayhello… at rate gmail dot comI can use this. but again there is a problem. for any reason buyer ask resolution center to cancel the order they may be review our conversation. on that time if they found like something at gmail dot com they will definitely ban the account. Link to comment Share on other sites More sharing options...
creators1 Posted December 25, 2017 Share Posted December 25, 2017 Than there is another method and that one I don’t prefer.send your email in this way or ask buyer to send mail in this wayhello… at rate gmail dot comI already mention thatI don’t prefer. Link to comment Share on other sites More sharing options...
offlinehelpers Posted December 25, 2017 Share Posted December 25, 2017 I can use this. but again there is a problem. for any reason buyer ask resolution center to cancel the order they may be review our conversation. on that time if they found like something at gmail dot com they will definitely ban the account.I still don’t see why you’ve got to send such a large file?Can’t you make it smaller and send a DropBox link or something else which doesn’t require an email address? Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 I already mention thatI don’t prefer.hmmm 🙂 Link to comment Share on other sites More sharing options...
creators1 Posted December 25, 2017 Share Posted December 25, 2017 Yes, i can do it. but there is a problem. if i provide link like that the buyers can share with anyone they want. but after asking their mail i can make access only for that particular account. so anyone with the link cannot access without logging into access granted mail account. 🙂Have you read this replyYes, i can do it. but there is a problem. if i provide link like that the buyers can share with anyone they want. but after asking their mail i can make access only for that particular account. so anyone with the link cannot access without logging into access granted mail account Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 I still don’t see why you’ve got to send such a large file?Can’t you make it smaller and send a DropBox link or something else which doesn’t require an email address?I am providing buyers a course that consist over 100 videos. so i can’t reduce that 9GB amount. yes i can upload it and send the link. but read above messages, i mention why i didn’t like to do that! Link to comment Share on other sites More sharing options...
offlinehelpers Posted December 25, 2017 Share Posted December 25, 2017 I am providing buyers a course that consist over 100 videos. so i can’t reduce that 9GB amount. yes i can upload it and send the link. but read above messages, i mention why i didn’t like to do that!Maybe you need to think about offering an alternative service which doesn’t need such a large upload or individual email addresses etc. - this sounds like more bother than it’s worth to be honest…😉 Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 Maybe you need to think about offering an alternative service which doesn’t need such a large upload or individual email addresses etc. - this sounds like more bother than it’s worth to be honest…😉 Link to comment Share on other sites More sharing options...
creators1 Posted December 25, 2017 Share Posted December 25, 2017 hmmm 🙂You have two optionUpload it in inbox orSend them using Google Drive link or DropboxThere is another option which I prefer on all. You can Contact Customer Support and tell them your Problem. They will help you.Also it is also clearly sated that you can share email if it is part of sevice Link to comment Share on other sites More sharing options...
misscrystal Posted December 25, 2017 Share Posted December 25, 2017 Than there is another method and that one I don’t prefer.send your email in this way or ask buyer to send mail in this wayhello… at rate gmail dot comThan there is another method and that one I don’t prefer.send your email in this way or ask buyer to send mail in this wayhello… at rate gmail dot comAre you suggesting this as a way to send your email where you won’t get a warning message? If so that’s not allowed. Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 You have two optionUpload it in inbox orSend them using Google Drive link or DropboxThere is another option which I prefer on all. You can Contact Customer Support and tell them your Problem. They will help you.Also it is also clearly sated that you can share email if it is part of seviceYes. I hate and i love that TOS. 😂 Link to comment Share on other sites More sharing options...
misscrystal Posted December 25, 2017 Share Posted December 25, 2017 Have you read this replyYes, i can do it. but there is a problem. if i provide link like that the buyers can share with anyone they want. but after asking their mail i can make access only for that particular account. so anyone with the link cannot access without logging into access granted mail accountif i provide link like that the buyers can share with anyone they want.You can get a dropbox account where you can make it private for just one person. Link to comment Share on other sites More sharing options...
creators1 Posted December 25, 2017 Share Posted December 25, 2017 Than there is another method and that one I don’t prefer.send your email in this way or ask buyer to send mail in this wayhello… at rate gmail dot comAbsolutely Right right, it is not allowed. and I satedI don’t prefer. Link to comment Share on other sites More sharing options...
helloscoopz Posted December 25, 2017 Author Share Posted December 25, 2017 if i provide link like that the buyers can share with anyone they want.You can get a dropbox account where you can make it private for just one person.how to say that it is private for one person without having their account info? Link to comment Share on other sites More sharing options...
misscrystal Posted December 25, 2017 Share Posted December 25, 2017 how to say that it is private for one person without having their account info?You get an account on dropbox where you give them a password to see the link. I think it can only be used one time. Link to comment Share on other sites More sharing options...
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