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Some basic queries


srabonroamer017

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Thanks, So what would be the determiner of the percentage which is going to be refunded?

See terms of service

https://www.fiverr.com/terms_of_service

It depends what the processing fees were.

As of July 2016, the current fees assessed to the total purchase amount are $1 on purchases up to $20 and 5% on purchases above $20. When purchasing from your seller’s balance (i.e. out of your earned revenues) or buyer’s shopping balance (resulting from any credits or refunds) you will not be charged a processing fee

Funds returned to your balance from cancelled orders will not include processing fees paid.

So when an order is cancelled, the buyer gets the amount paid for the order minus any processing fee paid I think.

fiverr-logo-new-green-9e65bddddfd33dfcf7e06fc1e51a5bc5.png.a184eb7154d65498ba655383233267e7.png

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