thevedas26 Posted December 19, 2017 Share Posted December 19, 2017 Hi all, feeling sad, very sad. I had to cancel a order. As a new seller I’m trying my best to serve my clients. I’ve 100% positive feedback from my clients. Means that they are happy with my work. But in a new project I was bound to cancel the order. My buyer said" You have 2 options. Either cancel the order or get a bad feedback." I chose the first as I don’t want a bad review.I’m honest to my work and I know that I would keep updating until the buyer got satisfied. The project was simple, designing a banner following a video tutorial.Thanks the buyer for giving me the options. I’ve understood that I would never be able to satisfy him as he wanted to do the job by himself.What a bad experience for a new seller!!!Thank for reading. Link to comment Share on other sites More sharing options...
gina_riley2 Posted December 19, 2017 Share Posted December 19, 2017 You should have reported the buyer. He’s not allowed to threaten you with bad review, regardless of the situation.If he’s unhappy he could have been more professional with you. At the end, it should have been a mutual agreement and not a threat.I dislike buyers like him. He behavior was uncalled. 😦 Link to comment Share on other sites More sharing options...
cagricilara Posted December 19, 2017 Share Posted December 19, 2017 Yes @gina_riley2 is right. Before canceling, contact to customer support as buyer threats you. This is not acceptable. Link to comment Share on other sites More sharing options...
thevedas26 Posted December 19, 2017 Author Share Posted December 19, 2017 You should have reported the buyer. He’s not allowed to threaten you with bad review, regardless of the situation.If he’s unhappy he could have been more professional with you. At the end, it should have been a mutual agreement and not a threat.I dislike buyers like him. He behavior was uncalled. 😦Next time I will. Thank you Link to comment Share on other sites More sharing options...
nikavoice Posted December 19, 2017 Share Posted December 19, 2017 Aw, cheer up. :hugs: Let’s hope your next Buyer is a pleasant soul. 🙂 Link to comment Share on other sites More sharing options...
catwriter Posted December 19, 2017 Share Posted December 19, 2017 Next time I will. Thank youNext time I will.You don’t have to wait for the next time. You can make screenshots of the threats and send them to Customer Support. Link to comment Share on other sites More sharing options...
thevedas26 Posted December 19, 2017 Author Share Posted December 19, 2017 Aw, cheer up. :hugs: Let’s hope your next Buyer is a pleasant soul. 🙂I hope so. I never accept the job that I can’t do. And I always give my best effort to make my clients pleasant.Thank you Link to comment Share on other sites More sharing options...
thevedas26 Posted December 19, 2017 Author Share Posted December 19, 2017 Next time I will.You don’t have to wait for the next time. You can make screenshots of the threats and send them to Customer Support.This one I am collecting for myself as a good lesson. Thank you for replying. Link to comment Share on other sites More sharing options...
devdesign15 Posted December 19, 2017 Share Posted December 19, 2017 After delivering to a buyer, I received the same message. Still, I received a TOS warning, and the buyer received a full refund. It seems it’s a general attitude of buyers on Fiverr. Link to comment Share on other sites More sharing options...
devdesign15 Posted December 19, 2017 Share Posted December 19, 2017 Next time I will.You don’t have to wait for the next time. You can make screenshots of the threats and send them to Customer Support.In my case, Customer Support saw the whole order and gave me a TOS Warning. I do not know how much a screenshot would help … Link to comment Share on other sites More sharing options...
offlinehelpers Posted December 19, 2017 Share Posted December 19, 2017 After delivering to a buyer, I received the same message. Still, I received a TOS warning, and the buyer received a full refund. It seems it’s a general attitude of buyers on Fiverr.It seems it’s a general attitude of buyers on Fiverr.You’ve had one bad experience - please don’t let it have a negative effect on your perception of all buyers, who are generally lovely! 🙂 Link to comment Share on other sites More sharing options...
devdesign15 Posted December 19, 2017 Share Posted December 19, 2017 It seems it’s a general attitude of buyers on Fiverr.You’ve had one bad experience - please don’t let it have a negative effect on your perception of all buyers, who are generally lovely! 🙂I don’t know if a threaten from a buyer and a TOS Warning is in the one bad experience category 🙂 Can’t wait for more work and a more non-threatening buyer experience :)) Link to comment Share on other sites More sharing options...
catwriter Posted December 20, 2017 Share Posted December 20, 2017 In my case, Customer Support saw the whole order and gave me a TOS Warning. I do not know how much a screenshot would help …I do not know how much a screenshot would help …They might just skim when looking through the order. Sending them a screenshot of a direct threat shows them exactly what you want to show them. Link to comment Share on other sites More sharing options...
ojotemmy002 Posted December 20, 2017 Share Posted December 20, 2017 Sorry man. These things happen If only we all have the ability to read the minds of buyers before taking their orders. This is not the end; don’t give up. Just keep up the good work. Link to comment Share on other sites More sharing options...
devdesign15 Posted December 20, 2017 Share Posted December 20, 2017 Sorry man. These things happen If only we all have the ability to read the minds of buyers before taking their orders. This is not the end; don’t give up. Just keep up the good work.I agree with you. Thank you for the support. Moving forward to better times hopefully 🙂 Link to comment Share on other sites More sharing options...
waqas_masood Posted December 21, 2017 Share Posted December 21, 2017 This thing was happens with me because of one annoying buyer 😕 Link to comment Share on other sites More sharing options...
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