rumlee Posted December 19, 2017 Share Posted December 19, 2017 how to transfer money back to my bank account? 5 Link to comment Share on other sites More sharing options...
catwriter Posted December 19, 2017 Share Posted December 19, 2017 Contact Customer Support and ask them to send your funds back to your payment provider.From Fiverr’s Terms of Service (you have agreed to them when you signed up):"RefundsFiverr does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are refunded to the buyer’s balance as credit and are available for future purchases on Fiverr. Funds returned to your balance from cancelled orders will not include processing fees paid.Deposit refunds, when available from the payment provider, can be performed by our Customer Support team. To prevent fraud and abuse, we limit the total amount of times users can request a payment provider refund from their account which is subject to review by our Customer Support team. Such refunds may be subject to an additional fee. If any processing fees were added at the time of purchase to create a new order, the processing fees from that payment will not be refunded along with your deposit." 11 Link to comment Share on other sites More sharing options...
sandy_pro Posted December 19, 2017 Share Posted December 19, 2017 Fiverr customer support is worst. If its a big amount then try hard. But every amount matters a lot. Hope you will get ot back Link to comment Share on other sites More sharing options...
offlinehelpers Posted December 19, 2017 Share Posted December 19, 2017 Fiverr customer support is worst. If its a big amount then try hard. But every amount matters a lot. Hope you will get ot backFiverr customer support is worst.Fiverr CS are always very good in my experience. If the OP follows the excellent advice given by @catwriter, CS will be able to help.Always be nice to CS - you never know when you might need them. 😉 6 Link to comment Share on other sites More sharing options...
sandy_pro Posted December 20, 2017 Share Posted December 20, 2017 Fiverr customer support is worst.Fiverr CS are always very good in my experience. If the OP follows the excellent advice given by @catwriter, CS will be able to help.Always be nice to CS - you never know when you might need them. 😉In my case i request them but they havent reply i lost my money. 1 Link to comment Share on other sites More sharing options...
allboutdabass Posted October 1, 2021 Share Posted October 1, 2021 (edited) bro it wont letme get customer support unless I'm a damn business account how do i refund? Edited October 1, 2021 by allboutdabass Link to comment Share on other sites More sharing options...
parvez_marketer Posted October 2, 2021 Share Posted October 2, 2021 We can't provide the actual information. You can contact with fiverr support and they will help you with all the necessary information. 1 Link to comment Share on other sites More sharing options...
theratypist Posted October 2, 2021 Share Posted October 2, 2021 12 hours ago, allboutdabass said: bro it wont letme get customer support unless I'm a damn business account how do i refund? https://www.fiverr.com/support_tickets/new or email directly support@fiverr.com 1 Link to comment Share on other sites More sharing options...
sujat1235 Posted October 2, 2021 Share Posted October 2, 2021 you should follow the customer support Link to comment Share on other sites More sharing options...
jim_2022 Posted December 7, 2021 Share Posted December 7, 2021 There is an instruction for cancellations and refunds (link), so you don't really have to talk to customer support for that. Link to comment Share on other sites More sharing options...
nicolecaberto Posted April 14, 2022 Share Posted April 14, 2022 How to transfer my cancelled money to my Paypal account 1 Link to comment Share on other sites More sharing options...
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