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Buyer don't give rating


avijit92

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How can I force the buyer to give a review?

I want a way to convince the buyer to give his feedback, because I noticed that some buyers , have not given any feedback yet . Even days after receiving the order.

How can I force the buyer to give a review?

You can’t “force” a buyer to do anything. Just ask them to leave a review when you deliver an order.

Not sure why you thought to use the word “force” at all. We are not here to force buyers to do things.

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My stock message is “I would appreciate you posting a review and star rating if you are happy with my work”. The implication being if they’re unhappy, don’t review. I’d never say that of course 😉

My stock message is “I would appreciate you posting a review and star rating if you are happy with my work”. The implication being if they’re unhappy, don’t review. I’d never say that of course

That’s a great way to steer them to act correctly. 👍

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How can I force the buyer to give a review?

You can’t “force” a buyer to do anything. Just ask them to leave a review when you deliver an order.

Not sure why you thought to use the word “force” at all. We are not here to force buyers to do things.

Yeah i know , I meant “ask”

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If of any help, this is my approach few hours after delivery. So far, it gives very good results:

Dear [Customer Name],

I hope you are satisfied with the service provided. In case you are not, I am looking forward to help accordingly.

I would appreciate a moment of your time to objectively rate the delivery, as it helps both other users as well as me, to improve the quality of service.

Best Regards.

  • The idea behind is to show that I am not forcing it to be positive, rather objective. However, by offering to help if not satisfied you are leaving no choice to:
    a) Contact you in case there is something you can do to make it better
    b) Leave 5 stars.

Works good for me.

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I hate it when sellers ask for reviews, especially from regulars. They know I will so why do they insist on wasting my time with an overused canned message?

It ticks me off that I spent time reading, yet another copy/paste. If sellers can’t take the time to treat me like an individual client - Why should I treat them like an individual seller?

It takes time to write a good, well worded review, individualized. I enjoy doing it, but treat me like a person, not like a money machine or someone whose only worthy of leaving a 5 star review.

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