Pick One: Cancel or Negative Review

[newsmike]

The point here is he leave a review and file a chargeback from his bank, end up the order will still being cancelled and I got $0.

The point here is he leave a review and file a chargeback from his bank, end up the order will still being cancelled and I got $0.

That actually wasn’t your original point. I believe it was choosing between a negative review or a refund. Chargebacks are a different matter. If you are going to worry about that the you had better not complete any orders, because any one can result in a charge back.

[yesminrashada]

You were facing a big storm!🌪️ Don’t know, tomorrow it might happen with us. These analyses will give good support during that time, hopefully. All the best!

[fastcopywriter]

I meant fiverr won’t compensate 50% to me. It no need wait any duration to clear and direct funds that into my balance instantly.

I don’t understand what you mean. If you get a negative review, you keep 80% of the funds. If the buyer does a PayPal chargeback, you lose 100% of the 80% you kept, and Fiverr loses their 20%. Does the negative review stay? Unfortunately, it does.

If a buyer doesn’t like your work and demands a refund, you lose 100% as well, but at least he’s not able to review you.

The good news is most buyers don’t do PayPal chargebacks, that has only affected me maybe 3 times in since 2013, maybe less. I can only recall one occasion, it was a $20 order.

[cagricilara]

I always be sad ang get angry to hear something similar to that. Buyers put lots of effort and some unfair buyer acting like this steal both their time and money.

Really i do not understand this kind of people. Why? I am so sad for you.

[gina_riley2]

I don’t understand what you mean. If you get a negative review, you keep 80% of the funds. If the buyer does a PayPal chargeback, you lose 100% of the 80% you kept, and Fiverr loses their 20%. Does the negative review stay? Unfortunately, it does.

If a buyer doesn’t like your work and demands a refund, you lose 100% as well, but at least he’s not able to review you.

The good news is most buyers don’t do PayPal chargebacks, that has only affected me maybe 3 times in since 2013, maybe less. I can only recall one occasion, it was a $20 order.

There has been 3 cases posted on forum, just the past week, where 5r compensated seller 50% of purchased price. The seller was able to prove, in each situation, they delivered according to what was promised.

In one thread, the seller got to keep 5 star review. Originally, they lost 100% from chargeback, then support gave them back 50%.

Chris is getting back 50%.

[fastcopywriter]

There has been 3 cases posted on forum, just the past week, where 5r compensated seller 50% of purchased price. The seller was able to prove, in each situation, they delivered according to what was promised.

In one thread, the seller got to keep 5 star review. Originally, they lost 100% from chargeback, then support gave them back 50%.

Chris is getting back 50%.

Really? I’m shocked. That has never happened to me.

[chrisdata]

Really? I’m shocked. That has never happened to me.

Yes, I get 50% & fiverr full refund to buyer. You need to proof to CS that you’d delivered what your gig described. CS will forward your case to financial team for a short review.

If approved then they will direct funds that 50% into your fiverr balance.

[fastcopywriter]

Yes, I get 50% & fiverr full refund to buyer. You need to proof to CS that you’d delivered what your gig described. CS will forward your case to financial team for a short review.

If approved then they will direct funds that 50% into your fiverr balance.

I’m happy to hear that, and I’m glad you’re getting 50% instead of losing 100%.

I’ll have to consider following your example. Personally, I just want to do Fiverr, not filling up forms to contact CS. CS treats me great, but fighting for 50% of $10 to $30 is a bit of a hassle for me.