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Question about Response Rate?


ahlaj771

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If all my standards are green except one of them (My response rate is 89% (response time is 4hrs) …needs to be 90%), does this mean I will be demoted from Level 2 to Level 1?

I know the next evaluation is Jan 14, 2018.

Just curious since we are changing over to a new Level System in 2018!

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