About buyers without instructions

[domdoumy]

hi, everyone! I
get an auto order from the buyer, he does not give me what he needs, in
fact he does not give any description in the requitment column of the
order. I’ve tried to give a special message to him but
until now has not received any response, I am confused at this time what
should I do, while time keeps running.
I do not want to
automatically cancel the order by fiverr, because it will be bad
against my rating, have you ever experienced anything like that, and can
tell me about this what I should do

best regards

domdoumy

[best696163]

Give yourself some more days to provide information to the buyer
But if he does not provide information
Cancel order
The order refill rate will be reduced
No other options

[domdoumy]

Give yourself some more days to provide information to the buyer

But if he does not provide information

Cancel order

The order refill rate will be reduced

No other options

okay,thank you so much