massimofavero Posted November 27, 2017 Share Posted November 27, 2017 Hello! I’m a new seller here on Fiverr and I have a question about how orders work, allow me to explain:I sent an offer to a Buyer Request about two days ago and I ended up getting the job. It was my very first request, so I was excited about it and delivered the final product (A 1100 words translation) in less than 24 hours despite the 48 hours limit.As I delivered the file, a message on top of the page appeared telling me that the order will automatically be considered as completed in 3 days; I contacted the buyer in the request chat and asked him to let me know what he thought about the translation and if he was satisfied just a few minutes later.Now about 22 hours have passed and despite he has been online, he hasn’t replied: I thought he might just be busy, so I haven’t sent him anything else, but I read several threads here of people complaining about payments and such, so my questions are:If the 3 days mentioned before pass, therefore closing the whole order thing, and the buyer doesn’t show up, will I still be paid?Can the buyer accept the files I’ve sent as delivery, closing the order in a shorter time than 3 days?Can he cancel the order without paying me? I’ve already sent the translation, as I said, and it seems like he can download it already without officially closing the order. Did I do something wrong?I’m very sorry for making such a huge post, but it’s my very first time and I’m not sure about what to think.Thank you for your time! Link to comment Share on other sites More sharing options...
offlinehelpers Posted November 27, 2017 Share Posted November 27, 2017 Hello! I’m a new seller here on Fiverr and I have a question about how orders work, allow me to explain:I sent an offer to a Buyer Request about two days ago and I ended up getting the job. It was my very first request, so I was excited about it and delivered the final product (A 1100 words translation) in less than 24 hours despite the 48 hours limit.As I delivered the file, a message on top of the page appeared telling me that the order will automatically be considered as completed in 3 days; I contacted the buyer in the request chat and asked him to let me know what he thought about the translation and if he was satisfied just a few minutes later.Now about 22 hours have passed and despite he has been online, he hasn’t replied: I thought he might just be busy, so I haven’t sent him anything else, but I read several threads here of people complaining about payments and such, so my questions are:If the 3 days mentioned before pass, therefore closing the whole order thing, and the buyer doesn’t show up, will I still be paid?Can the buyer accept the files I’ve sent as delivery, closing the order in a shorter time than 3 days?Can he cancel the order without paying me? I’ve already sent the translation, as I said, and it seems like he can download it already without officially closing the order. Did I do something wrong?I’m very sorry for making such a huge post, but it’s my very first time and I’m not sure about what to think.Thank you for your time!You can find everything you need to know here:https://sellers.fiverr.com/en/If the 3 days mentioned before pass, therefore closing the whole order thing, and the buyer doesn’t show up, will I still be paid?YesCan the buyer accept the files I’ve sent as delivery, closing the order in a shorter time than 3 days?YesCan he cancel the order without paying me?YesDid I do something wrong?NoHope this helps! ☀️ Link to comment Share on other sites More sharing options...
massimofavero Posted November 29, 2017 Author Share Posted November 29, 2017 Hello, I’m sorry to bring this up again but I’m having another problem.It’s been 3 days since I delivered the final product, and not only my buyer has yet to reply, but the “This order will be marked as completed in 3 days” message is still there.I delivered the file on the 26th at 15:50 (3:50 PM), so technically it’s been 72 hours, but nothing has changed. The order is not completed, the buyer has yet to answer and I’m not sure about what to do or think.I apologise if this should be normal; maybe I haven’t understood something about how the process actually works? Link to comment Share on other sites More sharing options...
offlinehelpers Posted November 29, 2017 Share Posted November 29, 2017 Hello, I’m sorry to bring this up again but I’m having another problem.It’s been 3 days since I delivered the final product, and not only my buyer has yet to reply, but the “This order will be marked as completed in 3 days” message is still there.I delivered the file on the 26th at 15:50 (3:50 PM), so technically it’s been 72 hours, but nothing has changed. The order is not completed, the buyer has yet to answer and I’m not sure about what to do or think.I apologise if this should be normal; maybe I haven’t understood something about how the process actually works?It’s not exactly 3 days - it can be 3 days plus a few hours. Don’t worry - I’m sure it’ll complete soon! ☀️ Link to comment Share on other sites More sharing options...
massimofavero Posted November 29, 2017 Author Share Posted November 29, 2017 It’s not exactly 3 days - it can be 3 days plus a few hours. Don’t worry - I’m sure it’ll complete soon! ☀️Oh, I see. Thank you very much, mystical fatherly preceptor. Link to comment Share on other sites More sharing options...
offlinehelpers Posted November 29, 2017 Share Posted November 29, 2017 Oh, I see. Thank you very much, mystical fatherly preceptor.You’re very welcome! 🙂 Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.