eddycloyd Posted November 16, 2017 Share Posted November 16, 2017 I have been on fiver for 6 1/2 years and i have received a warning about delivering orders to stop the clock and i have not done it anymore. Woke up today and my account has been removed. Can anyone help?? My user name was eddycloyd this has to be a mistake Link to comment Share on other sites More sharing options...
offlinehelpers Posted November 16, 2017 Share Posted November 16, 2017 Ouch - sorry to hear that!All you can do is contact CS and see what the problem is - good luck! Link to comment Share on other sites More sharing options...
eddycloyd Posted November 16, 2017 Author Share Posted November 16, 2017 Yes i have been and i had around $400 in my account to cash out and now i dont have access to it. This was our only income this could of not happened at a worse time, Link to comment Share on other sites More sharing options...
riyajulhasan Posted November 16, 2017 Share Posted November 16, 2017 Contact Customer Support, I hope solved your problem Link to comment Share on other sites More sharing options...
eddycloyd Posted November 16, 2017 Author Share Posted November 16, 2017 I have but have not heard back yet after their first reply Link to comment Share on other sites More sharing options...
best696163 Posted November 16, 2017 Share Posted November 16, 2017 I have but have not heard back yet after their first replyYou are living in a country where you have established a fiverr.com office. You can go to that office and talk with the board of directors or the editorial board and will be able to solve the issue.You’ve got justice because you’re connected to fiverr.com from the beginning.You can go to the office and get rid of the issueIf you have not made a mistakeIf there is an accidentCorrections will be made. Link to comment Share on other sites More sharing options...
eddycloyd Posted November 16, 2017 Author Share Posted November 16, 2017 You are living in a country where you have established a fiverr.com office. You can go to that office and talk with the board of directors or the editorial board and will be able to solve the issue.You’ve got justice because you’re connected to fiverr.com from the beginning.You can go to the office and get rid of the issueIf you have not made a mistakeIf there is an accidentCorrections will be made.Easier said then done. I live almost 2k miles from their New York Office Link to comment Share on other sites More sharing options...
eddycloyd Posted November 16, 2017 Author Share Posted November 16, 2017 Yes i have been and i had around $400 in my account to cash out and now i dont have access to it. This was our only income this could of not happened at a worse time,Also i had a total of 4k waiting to be cashed out over the next few weeks. Link to comment Share on other sites More sharing options...
asadkhalid88 Posted November 16, 2017 Share Posted November 16, 2017 I have been on fiver for 6 1/2 years and i have received a warning about delivering orders to stop the clock and i have not done it anymore. Woke up today and my account has been removed. Can anyone help?? My user name was eddycloyd this has to be a mistakedelivering orders to stop the clockcan you explain it what do you mean by this please? Link to comment Share on other sites More sharing options...
homeestates Posted November 16, 2017 Share Posted November 16, 2017 Only CS can really resolve this. You will have to chase them. Link to comment Share on other sites More sharing options...
eddycloyd Posted November 16, 2017 Author Share Posted November 16, 2017 delivering orders to stop the clockcan you explain it what do you mean by this please?It is when you make a delivery to stop the countdown and then send a request to add more time to the order. Link to comment Share on other sites More sharing options...
mustafaalibaigm Posted November 16, 2017 Share Posted November 16, 2017 It is when you make a delivery to stop the countdown and then send a request to add more time to the order.did you do like that " ?? Link to comment Share on other sites More sharing options...
mariokluser Posted November 16, 2017 Share Posted November 16, 2017 It is when you make a delivery to stop the countdown and then send a request to add more time to the order.It is when you make a delivery to stop the countdown and then send a request to add more time to the order.This is not the way to do that. Link to comment Share on other sites More sharing options...
logoeasy Posted November 16, 2017 Share Posted November 16, 2017 Yes i have been and i had around $400 in my account to cash out and now i dont have access to it. This was our only income this could of not happened at a worse time,Yes i have been and i had around $400 in my account to cash outAnd then …i had a total of 4k waiting to be cashed outFirst you mentioned you had $400 to be cashed out and a bit later you mentioned you had $4000 to be cashed out.I am not implying anything. We all make errors and mistakes. Link to comment Share on other sites More sharing options...
eddycloyd Posted November 16, 2017 Author Share Posted November 16, 2017 It is when you make a delivery to stop the countdown and then send a request to add more time to the order.This is not the way to do that.Because most buyers on here do not respond right away Link to comment Share on other sites More sharing options...
anon17757046 Posted November 16, 2017 Share Posted November 16, 2017 Because most buyers on here do not respond right awayAnd then you open a request for extended delivery time using the resolution center.Afterwards you can contact Fiverr to see what they can do about the delivery time since it’s not your fault that the buyer fails to provide all information neccesary to proceed 🙂 Link to comment Share on other sites More sharing options...
offlinehelpers Posted November 16, 2017 Share Posted November 16, 2017 Yes i have been and i had around $400 in my account to cash out and now i dont have access to it. This was our only income this could of not happened at a worse time,i had around $400 in my account to cash outandAlso i had a total of 4k waiting to be cashed out over the next few weeks.Two different things - the first amount is the balance, the second is what’s pending? 🙂 Link to comment Share on other sites More sharing options...
eddycloyd Posted November 16, 2017 Author Share Posted November 16, 2017 i had around $400 in my account to cash outandAlso i had a total of 4k waiting to be cashed out over the next few weeks.Two different things - the first amount is the balance, the second is what’s pending? 🙂Yes $400 was my cash out today but i have around 4k in the monthly balance that was still clearing Link to comment Share on other sites More sharing options...
offlinehelpers Posted November 16, 2017 Share Posted November 16, 2017 Yes $400 was my cash out today but i have around 4k in the monthly balance that was still clearingThank you so much for clarifying - I really do hope you get it sorted. Link to comment Share on other sites More sharing options...
logoeasy Posted November 16, 2017 Share Posted November 16, 2017 i had around $400 in my account to cash outandAlso i had a total of 4k waiting to be cashed out over the next few weeks.Two different things - the first amount is the balance, the second is what’s pending? 🙂Thank you for the clarification. Link to comment Share on other sites More sharing options...
best696163 Posted November 16, 2017 Share Posted November 16, 2017 You are living in a country where you have established a fiverr.com office. You can go to that office and talk with the board of directors or the editorial board and will be able to solve the issue.You’ve got justice because you’re connected to fiverr.com from the beginning.You can go to the office and get rid of the issueIf you have not made a mistakeIf there is an accidentCorrections will be made.You are 2 miles away from the office. You found the fiverr.com founder / maid or high officialsAsk for relief Link to comment Share on other sites More sharing options...
best696163 Posted November 16, 2017 Share Posted November 16, 2017 Yes $400 was my cash out today but i have around 4k in the monthly balance that was still clearingYou can request funds from Disabled Accounts from fiverr.com Link to comment Share on other sites More sharing options...
offlinehelpers Posted November 16, 2017 Share Posted November 16, 2017 You are 2 miles away from the office. You found the fiverr.com founder / maid or high officialsAsk for reliefYou found the fiverr.com founder / maid or high officialsAsk for reliefI think asking the Fiverr maid for relief might get the OP into more trouble!He’s asked CS for help, and all he can do is wait for them to get back to him.Fiverr doesn’t encourage visits to their offices for customer service issues - it’s all got to be done online via CS. Link to comment Share on other sites More sharing options...
eddycloyd Posted November 16, 2017 Author Share Posted November 16, 2017 You are 2 miles away from the office. You found the fiverr.com founder / maid or high officialsAsk for reliefWhat? I am in Chattanooga TN Link to comment Share on other sites More sharing options...
best696163 Posted November 16, 2017 Share Posted November 16, 2017 You found the fiverr.com founder / maid or high officialsAsk for reliefI think asking the Fiverr maid for relief might get the OP into more trouble!He’s asked CS for help, and all he can do is wait for them to get back to him.Fiverr doesn’t encourage visits to their offices for customer service issues - it’s all got to be done online via CS.Sorry about that** Thinking about him** Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.