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What Will You Choose?

graphics_pro92

By graphics_pro92
in Casual Conversations

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graphics_pro92 Enthusiast

graphics_pro92

Posted
Posted

Hello Dear my co-workers i have a serious question for all sellers.
What will you choose between these two options
1- A Negative Review
2- Cancellation of Order

and why?

My Answer:
I will choose Cancellation of order due to some reasons i dont want to get paid for a job in which my client is not happy
second reason is i dont want a negative review on my profile

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cyaxrex Rising Star

cyaxrex

Posted
Posted

Cancellation. Negative review is more damaging than cancellation which will unfortunately lead to level decrease.

Negative review because I stand by my work and the people who request cancellations keep on coming back with different usernames and doing the same.

Don’t be a hamster on a treadmill of evil. Be a seller and show scammers that they’re the real rodents.

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negiservice Newbie

negiservice

Posted
Posted

I will go with Cancellation .

Negative Review and Cancellation may have the same impact on your Fiverr gig ranking.

But, If buyers see your Fiverr gig with a Negative Review then the chances are they will not choose you.

on the order hand, Cancellation will not get you a Negative Review, that means if buyers see your Gig they might place an order with confidence as your Gig do not have a Negative Review.

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gina_riley2 Mentor

gina_riley2

Posted
Posted

My advice:

  1. If you have 25+ Great Reviews, accept the Negative

  2. If you have less than 25, cancel the order

  1. Now that you have enough great reviews to show off to the public, stand your ground. If you allow buyers to walk all over you with endless revisions and manipulation, they will come back. You pray and hope they won’t order from you again, but they will - after all, YOU allowed it. They want more for less and the abuse will never stop.

  • Accept the low review as a badge of honor. Step back, take a deep breath, sip some 🍵 .

  • Yes, I filter for bad reviews just to see what the buyer wrote and how the seller responded. Don’t fall victim by responding with “Horrible Buyer . . . .” - there is no need, that’s a given. Let your future buyers know you are easy and professional to work with by how well you respond.

  1. Unfortunately, if you have less than 25 reviews, you have yet to prove your talent; therefore, future buyers may be skeptical about giving you a try. I’d recommend you cancel. :frowning_face:

That is just my recommendation as how I see things from a buyer’s perspective. ❤️

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jenihiggs Rookie

jenihiggs

Posted
Posted

My advice:

  1. If you have 25+ Great Reviews, accept the Negative

  2. If you have less than 25, cancel the order

  1. Now that you have enough great reviews to show off to the public, stand your ground. If you allow buyers to walk all over you with endless revisions and manipulation, they will come back. You pray and hope they won’t order from you again, but they will - after all, YOU allowed it. They want more for less and the abuse will never stop.

  • Accept the low review as a badge of honor. Step back, take a deep breath, sip some 🍵 .

  • Yes, I filter for bad reviews just to see what the buyer wrote and how the seller responded. Don’t fall victim by responding with “Horrible Buyer . . . .” - there is no need, that’s a given. Let your future buyers know you are easy and professional to work with by how well you respond.

  1. Unfortunately, if you have less than 25 reviews, you have yet to prove your talent; therefore, future buyers may be skeptical about giving you a try. I’d recommend you cancel. :frowning_face:

That is just my recommendation as how I see things from a buyer’s perspective. ❤️ I pay way more attention to negative reviews than positive ones. It’s how sellers respond to the worst buyers that really show how professional they are.

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eoinfinnegan Experienced

eoinfinnegan

Posted
Posted

If I have done the work properly then I will take a negative review and happily lose that person as a client.
The customer is not always right - that cliche is fine when you are talking about food/wine (like the original idea was intended for) as the “seller” in that instance is selling a product where they are making at least a double their money profit so their worst case scenario is a happy customer but no money made.
On Fiverr, where people are doing things for much less than they should cost and are generally very labor intensive tasks it should not apply. Even Mr Selfridge and Mr. Ritz who are supposedly the ones responsible for the phrase, would not see it as good business sense.

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misscrystal Veteran

misscrystal

Posted
Posted

Golden Rule. I don’t like paying for stuff I’m not happy with. If my buyer’s not happy, I’ve got to make them happy, or cancel it.

The thing is this: sometimes they are thrilled with what they got but are dishonest and want their $5 back so you can’t just assume they are telling the truth.

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newsmike Grand Master

newsmike

Posted
Posted

Negative review. If you are consistently delivering quality work and getting plenty of great reviews, then one bad one is not even going to be a factor.

Besides, it is a matter or principle. I never do bad work. And when I deliver I expect to be paid. As we like to say, never work for free.

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misscrystal Veteran

misscrystal

Posted
Posted

Negative review. If you are consistently delivering quality work and getting plenty of great reviews, then one bad one is not even going to be a factor.

Besides, it is a matter or principle. I never do bad work. And when I deliver I expect to be paid. As we like to say, never work for free.

it is a matter or principle. I never do bad work. And when I deliver I expect to be paid.

Exactly right. Same here.

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selfors Newbie

selfors

Posted
Posted

The thing is this: sometimes they are thrilled with what they got but are dishonest and want their $5 back so you can’t just assume they are telling the truth.

True, true. It’s easy to get worked about the bad apples.

I went to a Rotary Club meeting where the guest speaker was the CFO of a local hospital. We peppered him with questions about the millions of dollars in care the hospital provides to uninsured ER walk-ins which is never reimbursed. No matter how much we tried to get him worked up about it, he cheerfully said that those losses were a normal part of the business of running a hospital, and the hospital was financially healthy.

I’ve lost $2-3k on dishonest buyers this year. I want to have the same reaction as that hosptial CFO, focusing on what I got to keep. I don’t always manage it, but I don’t want to be like some folks we meet here to let a $5 deal gone bad ruin their whole day.

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misscrystal Veteran

misscrystal

Posted
Posted

True, true. It’s easy to get worked about the bad apples.

I went to a Rotary Club meeting where the guest speaker was the CFO of a local hospital. We peppered him with questions about the millions of dollars in care the hospital provides to uninsured ER walk-ins which is never reimbursed. No matter how much we tried to get him worked up about it, he cheerfully said that those losses were a normal part of the business of running a hospital, and the hospital was financially healthy.

I’ve lost $2-3k on dishonest buyers this year. I want to have the same reaction as that hosptial CFO, focusing on what I got to keep. I don’t always manage it, but I don’t want to be like some folks we meet here to let a $5 deal gone bad ruin their whole day.

I want to have the same reaction as that hosptial CFO

I found out how hospitals work and it’s not pretty. He makes over $500,000 a year possibly or more.

Hospitals are not honest either. Don’t feel bad about them.

I love that you get so much for setting one web design appointment! Awesome gigs you have.

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jonbaas Grand Master

jonbaas

Posted
Posted

i used bright colors to get attention. and this post is for attention

i used bright colors to get attention. and this post is for attention

Perhaps. But you didn’t need a graphic in order to do that. And, since you did post a graphic, one that isn’t so “in your face” might have been preferable.

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