umerkhawer Posted November 11, 2017 Share Posted November 11, 2017 Hello! So Fiverr just dropped the New Level System on us. One thing i found interesting is “Customer’s Success Program” but there is not much description for it except “One of Fiverr’s Success Managers will help you grow your business and optimize your account.”Can anyone further elaborate that?RegardsUK 6 Link to comment Share on other sites More sharing options...
djwaruna Posted November 11, 2017 Share Posted November 11, 2017 yeah .what is the Customer success program ? 3 Link to comment Share on other sites More sharing options...
vickiespencer Posted November 11, 2017 Share Posted November 11, 2017 You have to be invited to this group. If you drop down the hamburger menu at the top of the page you will see it under “Groups”. I am not a member. 4 Link to comment Share on other sites More sharing options...
gina_riley2 Posted November 11, 2017 Share Posted November 11, 2017 Did they offer it to You?They offered it to me a few months ago, I declined because I didn’t want to give away private information., I’m kinda curious now. 1 Link to comment Share on other sites More sharing options...
mariokluser Posted November 12, 2017 Share Posted November 12, 2017 You have to be invited to this group. If you drop down the hamburger menu at the top of the page you will see it under “Groups”. I am not a member.I see all the members and posts. Does that mean that I’m a member? 1 Link to comment Share on other sites More sharing options...
misscrystal Posted November 12, 2017 Share Posted November 12, 2017 You have to be invited to this group. If you drop down the hamburger menu at the top of the page you will see it under “Groups”. I am not a member.If you drop down the hamburger menu at the top of the page you will see it under “Groups”. I am not a member.What hamburger menu at the top of the page? 2 Link to comment Share on other sites More sharing options...
idostuff4u Posted November 12, 2017 Share Posted November 12, 2017 I’ve never heard of this, or if I have, I cannot remember. If it’s allowed, can someone share a link? 2 Link to comment Share on other sites More sharing options...
umerkhawer Posted November 12, 2017 Author Share Posted November 12, 2017 Did they offer it to You?They offered it to me a few months ago, I declined because I didn’t want to give away private information., I’m kinda curious now.Did they offer it to You?They did not offer it to me. But since i am Level Two Seller. I am eligible for it. 2 Link to comment Share on other sites More sharing options...
umerkhawer Posted November 12, 2017 Author Share Posted November 12, 2017 If you drop down the hamburger menu at the top of the page you will see it under “Groups”. I am not a member.What hamburger menu at the top of the page?What hamburger menu at the top of the page?Its on Top Right of your Page Between Your Profile Image and Search. I am not sure why they called it a Hamburger guess they were hungry lol 4 Link to comment Share on other sites More sharing options...
vickiespencer Posted November 12, 2017 Share Posted November 12, 2017 I see all the members and posts. Does that mean that I’m a member?I only see the members. I do not see any posts. 🤓 1 Link to comment Share on other sites More sharing options...
vickiespencer Posted November 12, 2017 Share Posted November 12, 2017 If you drop down the hamburger menu at the top of the page you will see it under “Groups”. I am not a member.What hamburger menu at the top of the page?When I was reading instruction on how to use something on my computer, the instructions said to “use the hamburger menu in the upper right hand corner.” That is where I gotThe name from. 😜 5 Link to comment Share on other sites More sharing options...
misscrystal Posted November 12, 2017 Share Posted November 12, 2017 I see one TRS in my category in that group. 2 Link to comment Share on other sites More sharing options...
umerkhawer Posted November 12, 2017 Author Share Posted November 12, 2017 I see one TRS in my category in that group.I am not sure if its about that group. They said a manager will contact us. and not every fiverr member is active on forums. We should probably wait. 1 Link to comment Share on other sites More sharing options...
kha1ed Posted November 12, 2017 Share Posted November 12, 2017 Where is that mentioned? I mean the “Customer’s Success Program” 1 Link to comment Share on other sites More sharing options...
umerkhawer Posted November 12, 2017 Author Share Posted November 12, 2017 Where is that mentioned? I mean the “Customer’s Success Program”www.fiverr.com/levelsScroll all the way down 2 Link to comment Share on other sites More sharing options...
kha1ed Posted November 12, 2017 Share Posted November 12, 2017 www.fiverr.com/levelsScroll all the way downThanks, I missed this one before! 1 Link to comment Share on other sites More sharing options...
ollydave Posted November 12, 2017 Share Posted November 12, 2017 I’m a member of the Seller Success program ( i think it is the same thing)However, It was called Seller Success Program and it started sometime in November last year. They will assign you a success manager that will give you tips on how to optimize your gigs and be more professional. They are awesome and friendly and you can always reach out to them when you have any problems or any questions. 3 Link to comment Share on other sites More sharing options...
umerkhawer Posted November 14, 2017 Author Share Posted November 14, 2017 I’m a member of the Seller Success program ( i think it is the same thing)However, It was called Seller Success Program and it started sometime in November last year. They will assign you a success manager that will give you tips on how to optimize your gigs and be more professional. They are awesome and friendly and you can always reach out to them when you have any problems or any questions.How did you become a member? Did they contact you? if so how did they contact you? Link to comment Share on other sites More sharing options...
ollydave Posted November 14, 2017 Share Posted November 14, 2017 How did you become a member? Did they contact you? if so how did they contact you?I was contacted via a CS ticket via my email. 1 Link to comment Share on other sites More sharing options...
umerkhawer Posted November 14, 2017 Author Share Posted November 14, 2017 I was contacted via a CS ticket via my email.When was that? Last year ? 1 Link to comment Share on other sites More sharing options...
ollydave Posted November 14, 2017 Share Posted November 14, 2017 Yes, last year… 2 Link to comment Share on other sites More sharing options...
adsensewizard Posted November 14, 2017 Share Posted November 14, 2017 Isn’t this a very old thing? I remember some successful sellers being part of it years ago. Not sure how successful one has to be to be eligible for it, though. Or if it’s just for gigs in certain categories, or for people who have the need to submit tickets all the time to cut down on it. 1 Link to comment Share on other sites More sharing options...
fast_editing Posted November 14, 2017 Share Posted November 14, 2017 Isn’t this a very old thing? I remember some successful sellers being part of it years ago. Not sure how successful one has to be to be eligible for it, though. Or if it’s just for gigs in certain categories, or for people who have the need to submit tickets all the time to cut down on it.No.Seller success program mean : Fiverr will appoint a Seller Success manager for you. That Manager will talk to you by s***e and give all info and statics for your growth on fiverr. Also they will suggest and review your all gig personally. More etc. 😉 5 Link to comment Share on other sites More sharing options...
avextor Posted November 14, 2017 Share Posted November 14, 2017 If you drop down the hamburger menu at the top of the page you will see it under “Groups”. I am not a member.What hamburger menu at the top of the page?Cheese. I love Cheese, yes it must be Cheeseburger at the top of the page :crazy_face: 3 Link to comment Share on other sites More sharing options...
umerkhawer Posted November 15, 2017 Author Share Posted November 15, 2017 So I contacted the Customer Support for more details and this is what they had to say. Pretty sure i wont be contacted anytime soon 4 Link to comment Share on other sites More sharing options...
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