mymaha786 Posted November 7, 2017 Share Posted November 7, 2017 HiI did a custom gig recently.For some reason one of the illustrations automatically added to my portfolio. Is it possible to remove it? I want to keep the review though.Regards 8 Link to comment Share on other sites More sharing options...
sahayeni Posted November 7, 2017 Share Posted November 7, 2017 Fiverr Forum Remove a portfolio sample (Buyer)Sorry - didn't realise that! 5 Link to comment Share on other sites More sharing options...
max3dmodel Posted November 7, 2017 Share Posted November 7, 2017 No, you cannot remove the portfolio image sample once added by the buyer. you can prevent this in the future by sending RAR, ZIP files. Or tell your buyer to uncheck the portfolio image sample when reviewing. 😌 6 Link to comment Share on other sites More sharing options...
mymaha786 Posted November 7, 2017 Author Share Posted November 7, 2017 No, you cannot remove the portfolio image sample once added by the buyer. you can prevent this in the future by sending RAR, ZIP files. Or tell your buyer to uncheck the portfolio image sample when reviewing. 😌Thanks for replyingI was gonig to update my post. To delete the image you just contact customer support. They did it within an hour. 🙂 4 Link to comment Share on other sites More sharing options...
max3dmodel Posted November 7, 2017 Share Posted November 7, 2017 Thanks for replyingI was gonig to update my post. To delete the image you just contact customer support. They did it within an hour. 🙂Thanks! great to hear that. very useful information 4 Link to comment Share on other sites More sharing options...
excelsolutionn Posted November 7, 2017 Share Posted November 7, 2017 U should be more concerned next time.as its a good feature on fiverr 1 Link to comment Share on other sites More sharing options...
mymaha786 Posted November 7, 2017 Author Share Posted November 7, 2017 U should be more concerned next time.as its a good feature on fiverrDon’t understand your comment, sorry 1 Link to comment Share on other sites More sharing options...
max3dmodel Posted November 7, 2017 Share Posted November 7, 2017 U should be more concerned next time.as its a good feature on fiverrU should be more concerned next time.as its a good feature on fiverryes, I always let my buyer write the review with portfolio image sample. 1 Link to comment Share on other sites More sharing options...
mymaha786 Posted November 7, 2017 Author Share Posted November 7, 2017 U should be more concerned next time.as its a good feature on fiverryes, I always let my buyer write the review with portfolio image sample.I kept the review.But the drawing I did was a custom drawing in colour and my gig offers only black and white which are hand drawn on watercolour paper . It may confuse buyers who may expect a colour drawing for the price of the black and white.I’m going to create another gig for colour drawings.Thanks for the advise 🙂 2 Link to comment Share on other sites More sharing options...
excelsolutionn Posted November 7, 2017 Share Posted November 7, 2017 What you want to remove thats an amazing feature of fiverr 2 Link to comment Share on other sites More sharing options...
mymaha786 Posted November 7, 2017 Author Share Posted November 7, 2017 What you want to remove thats an amazing feature of fiverrI don’t want to remove the feature … just the one image 4 Link to comment Share on other sites More sharing options...
nizar5575 Posted November 22, 2020 Share Posted November 22, 2020 Thanks for replyingI was gonig to update my post. To delete the image you just contact customer support. They did it within an hour. 🙂Hi,I want to change primary picture of my gig, but I can not remove the existing pictures from the gallery. How to contact the customer help service? 1 Link to comment Share on other sites More sharing options...
shubashis_pal32 Posted November 22, 2020 Share Posted November 22, 2020 Hi,I want to change primary picture of my gig, but I can not remove the existing pictures from the gallery. How to contact the customer help service?For That you need delete all of three picture and then again upload by what you need to show primary ,that will be first.Thank you ❤️ 2 Link to comment Share on other sites More sharing options...
nizar5575 Posted November 22, 2020 Share Posted November 22, 2020 For That you need delete all of three picture and then again upload by what you need to show primary ,that will be first.Thank you ❤️As I mentioned, the problem is actually that I can not delete the old images in the gallery. I press the delete button but it doesn’t respond. Refreshed and tried several times, doesn’t work. 😦 1 Link to comment Share on other sites More sharing options...
mrs_write Posted November 23, 2020 Share Posted November 23, 2020 Hi,I want to change primary picture of my gig, but I can not remove the existing pictures from the gallery. How to contact the customer help service?You can email them at support@fiverr.com, but please keep in mind that it may take some time until they are able to respond, due to numerous inquiries. 1 Link to comment Share on other sites More sharing options...
nizar5575 Posted November 23, 2020 Share Posted November 23, 2020 You can email them at support@fiverr.com, but please keep in mind that it may take some time until they are able to respond, due to numerous inquiries.Sure, and thank you so much! 🙂 2 Link to comment Share on other sites More sharing options...
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