stevenblake105 Posted November 6, 2017 Share Posted November 6, 2017 I sent in a video for transcribing. I couldn’t complete the order as it was too large a file. I then spent some time finding how to send the file to the person accepting the gig. Unfortunately nothing happened as the order cannot be completed without a file attached. So after several days and re-submitting the gig into smaller segments I still had the same problem. So I had to make a pretend audio file that was small enough to complete the order and get it processed. Surely this happens a lot.Can I just suggest that a checkbox is put on the instructions form that you can tick if the file has been sent a different way. This would save lots of hassle, delays and messages! Link to comment Share on other sites More sharing options...
andrea_kizinger Posted November 6, 2017 Share Posted November 6, 2017 Why don’t you try dropbox? But please contact CS before doing it. Link to comment Share on other sites More sharing options...
stevenblake105 Posted November 6, 2017 Author Share Posted November 6, 2017 Why don’t you try dropbox? But please contact CS before doing it.I did use drop box. But the order cannot be processed if a file isn’t attached at the instructions stage! Link to comment Share on other sites More sharing options...
arty182925 Posted November 6, 2017 Share Posted November 6, 2017 I did use drop box. But the order cannot be processed if a file isn’t attached at the instructions stage!Upload file to dropbox, then add link into word file. After that deliver/send that word file and just send dropbox link again via order just in case. Link to comment Share on other sites More sharing options...
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