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Custom Offer accepted twice time


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I sent a custom request to my client. She accepted twice time and 2 orders were placed on 1 cutome offer.Then I asked fiverr to cancel the order and they cancel it. This is a bug I think.
But I want to know due to canceling the order through customer support effect our gigs? If it put bad effects, then due to fiverr bug I cant treat like that.

Thank you

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