softmining1 Posted October 24, 2017 Share Posted October 24, 2017 Five Orders are cancelled 800$ plus money lost.i got -715$ 😦 Check the review alsoNot one Order Five OrdersFiverr cant do anythingit unfairSupport me to like this post Link to comment Share on other sites More sharing options...
chrispoirier Posted October 24, 2017 Share Posted October 24, 2017 What reason would you have made for there to be a dispute? Can you think of any? Was there anything you did that could have been against the rules? If not, then reach out to Customer Support and they will fix it if nothing was truly done wrong on your part. Link to comment Share on other sites More sharing options...
ssj1236 Posted October 24, 2017 Share Posted October 24, 2017 Ask them to dispute the claim and stay professional.Good Luck Link to comment Share on other sites More sharing options...
vickiespencer Posted October 24, 2017 Share Posted October 24, 2017 Five Orders are cancelled 800$ plus money lost.i got -715$ 😦fiverr message.jpg711×353 40.4 KBCheck the review alsofiverr1.jpg958×839 37.8 KBNot one Order Five OrdersFiverr cant do anythingit unfairSupport me to like this postNot one Order Five OrdersFiverr cant do anythingit unfairSupport me to like this postThe people who come to this Forum cannot do anything for you, no matter how many of us like your post. It appears this situation was caused by “alerts from our security department” caused by a chargeback (by PayPal or Payoneer) or suspicious buyer activity, such as using a stolen credit card, or fraud activities. It appears the buyer’s account is the problem, not Fiverr.That being said, I am sorry this happened to you. It really sucks to lose so much potential money. Link to comment Share on other sites More sharing options...
misscrystal Posted October 24, 2017 Share Posted October 24, 2017 Not one Order Five OrdersFiverr cant do anythingit unfairSupport me to like this postThe people who come to this Forum cannot do anything for you, no matter how many of us like your post. It appears this situation was caused by “alerts from our security department” caused by a chargeback (by PayPal or Payoneer) or suspicious buyer activity, such as using a stolen credit card, or fraud activities. It appears the buyer’s account is the problem, not Fiverr.That being said, I am sorry this happened to you. It really sucks to lose so much potential money.We are all self employed. We take a certain amount of risk that all self employed people take. Sometimes this happens. It is part of being self employed. Link to comment Share on other sites More sharing options...
softmining1 Posted October 25, 2017 Author Share Posted October 25, 2017 What reason would you have made for there to be a dispute? Can you think of any? Was there anything you did that could have been against the rules? If not, then reach out to Customer Support and they will fix it if nothing was truly done wrong on your part.What reason would you have made for there to be a dispute? Can you think of any? Was there anything you did that could have been against the rules? If not, then reach out to Customer Support and they will fix it if nothing was truly done wrong on your part.i haven’t done anything i contact support but i get that answer which is aboveone more thing i got another order cancelled , worked for one month made a website now he change password and user name and cancelled it , i contact fiverr support now they tell me Link to comment Share on other sites More sharing options...
softmining1 Posted October 25, 2017 Author Share Posted October 25, 2017 We are all self employed. We take a certain amount of risk that all self employed people take. Sometimes this happens. It is part of being self employed.We are all self employed. We take a certain amount of risk that all self employed people take. Sometimes this happens. It is part of being self employed.I know but it is a Big Amount for me And In Fiverr From begining(August 2016) to till now i have earn about $1,724 and now i got a dispute 800$ Plus Dollars , So it hurts so much 😦 Link to comment Share on other sites More sharing options...
misscrystal Posted October 25, 2017 Share Posted October 25, 2017 What was the job that you did for this $800? Can we see what you did? Link to comment Share on other sites More sharing options...
chrispoirier Posted October 25, 2017 Share Posted October 25, 2017 What reason would you have made for there to be a dispute? Can you think of any? Was there anything you did that could have been against the rules? If not, then reach out to Customer Support and they will fix it if nothing was truly done wrong on your part.i haven’t done anything i contact support but i get that answer which is aboveone more thing i got another order cancelled , worked for one month made a website now he change password and user name and cancelled it , i contact fiverr support now they tell meScreen Shot 2017-10-25 at 7.12.33 PM.jpg1330×1140 147 KBOoo, I’m sorry to hear that this has happened for you. I do agree with the above statements that none of us here on the forum will be able to help you. This isn’t something that can be settled through a forum post. Customer Support seems to have looked into it, however, and deemed it worthy of cancellation. I don’t think they do that lightly. Did you deliver your materials very late? Or perhaps did not deliver what you said you would? Link to comment Share on other sites More sharing options...
softmining1 Posted October 25, 2017 Author Share Posted October 25, 2017 Ooo, I’m sorry to hear that this has happened for you. I do agree with the above statements that none of us here on the forum will be able to help you. This isn’t something that can be settled through a forum post. Customer Support seems to have looked into it, however, and deemed it worthy of cancellation. I don’t think they do that lightly. Did you deliver your materials very late? Or perhaps did not deliver what you said you would?Did you deliver your materials very late? Or perhaps did not deliver what you said you would?No my delivery was on time and i got my funds in my account without any review then after 2 weeks he sent me some changes i change them then after some time he cancel it without any reason , i message Support team fiverr they send me above message . Link to comment Share on other sites More sharing options...
chrispoirier Posted October 25, 2017 Share Posted October 25, 2017 Did you deliver your materials very late? Or perhaps did not deliver what you said you would?No my delivery was on time and i got my funds in my account without any review then after 2 weeks he sent me some changes i change them then after some time he cancel it without any reason , i message Support team fiverr they send me above message .You could politely ask them for the reason that your materials were deemed worthy of cancellation so that you can better deliver to your customers in the future. Link to comment Share on other sites More sharing options...
misscrystal Posted October 25, 2017 Share Posted October 25, 2017 Did you deliver your materials very late? Or perhaps did not deliver what you said you would?No my delivery was on time and i got my funds in my account without any review then after 2 weeks he sent me some changes i change them then after some time he cancel it without any reason , i message Support team fiverr they send me above message .What kind of job costs $800? Link to comment Share on other sites More sharing options...
chrispoirier Posted October 25, 2017 Share Posted October 25, 2017 I’m trying to look up your profile on Fiverr but nothing is coming up. What’s up with that? Link to comment Share on other sites More sharing options...
softmining1 Posted October 25, 2017 Author Share Posted October 25, 2017 What was the job that you did for this $800? Can we see what you did?What was the job that you did for this $800? Can we see what you did?Website plus small orders like designing Link to comment Share on other sites More sharing options...
misscrystal Posted October 25, 2017 Share Posted October 25, 2017 What was the job that you did for this $800? Can we see what you did?Website plus small orders like designingYou made a website? I wish we could see the link to it. Link to comment Share on other sites More sharing options...
misscrystal Posted October 25, 2017 Share Posted October 25, 2017 I’m trying to look up your profile on Fiverr but nothing is coming up. What’s up with that? Screen Shot 2017-10-25 at 9.44.17 AM.png1131×699 63 KBTry removing the 1 after their name and you should find it. Link to comment Share on other sites More sharing options...
softmining1 Posted October 25, 2017 Author Share Posted October 25, 2017 I’m trying to look up your profile on Fiverr but nothing is coming up. What’s up with that? Screen Shot 2017-10-25 at 9.44.17 AM.png1131×699 63 KBI’m trying to look up your profile on Fiverr but nothing is coming up. What’s up with that?Click on my icon here you will see it a link to my profile Link to comment Share on other sites More sharing options...
chrispoirier Posted October 25, 2017 Share Posted October 25, 2017 Try removing the 1 after their name and you should find it.Nope… Link to comment Share on other sites More sharing options...
misscrystal Posted October 25, 2017 Share Posted October 25, 2017 Nope…Screen Shot 2017-10-25 at 9.52.32 AM.png1054×751 91.5 KB@chrispoirier I found their account by removing the 1 from their name.https://www.fiverr.com/softmining Link to comment Share on other sites More sharing options...
chrispoirier Posted October 25, 2017 Share Posted October 25, 2017 @chrispoirier I found their account by removing the 1 from their name.https://www.fiverr.com/softminingGotcha, for some reason it’s not working for me. Link to comment Share on other sites More sharing options...
mariokluser Posted October 25, 2017 Share Posted October 25, 2017 This cases are discussed in depth over and over again on the forum.The transaction is between Fiverr and the buyer. When the buyer files a dispute via Paypal (yes, there are scammer who do that, even if the order was delivered to their satisfaction), Fiverr will settle and not let the dispute become a claim.I’m not in the mood of writing everything down over and over again. Browse the forum for charge backs and you will find out in detail what is going on. Link to comment Share on other sites More sharing options...
iamprime Posted October 25, 2017 Share Posted October 25, 2017 When an order is cancelled due to buyer charging back from paypal, less could be done in that case and I myself too had such experience with one or 2 buyers who got their work done, modifications done, accepted delivery saying they liked the site very much and left big 5 star reviewAnd few month later they charge back the funds.This is fraudulent buyer activity and fiverr disable the account of such buyers so they cannot use the platform anymore.This is all that is done against the buyer, support do Contact paypal team to see if the reason for chargeback and if the funds can be retrievedBut when support cancel an order that means you were at some fault and nothing could be in this case Link to comment Share on other sites More sharing options...
miiila Posted October 25, 2017 Share Posted October 25, 2017 Gotcha, for some reason it’s not working for me.Did you try clicking the link at the bottom of the page, where it says “Search usernames for:…”? Link to comment Share on other sites More sharing options...
chrispoirier Posted October 25, 2017 Share Posted October 25, 2017 Did you try clicking the link at the bottom of the page, where it says “Search usernames for:…”?Yes indeed! Still didn’t show up though. It seems to be working for others though. I just wanted to see if it was a legitimate username. Link to comment Share on other sites More sharing options...
miiila Posted October 25, 2017 Share Posted October 25, 2017 Yes indeed! Still didn’t show up though. It seems to be working for others though. I just wanted to see if it was a legitimate username.Weird. You should be able to get the profile withfiverr.com/usernameeither way in such cases. Replace username with user’s name, obviously. 🙂 Link to comment Share on other sites More sharing options...
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