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Need help urgently

wpspecialist24

By wpspecialist24
in Lounge

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Guest offlinehelpers

Guest offlinehelpers

Posted
Posted

No - please explain to your client that this is outwith the Fiverr ToS, and all communication must be done through Fiverr messaging.

Good luck! ☀️

miiila Grand Master

miiila

Posted
Posted

You could ask Customer Support about it, though, they can look at the conversation between you and the client and might give you permission if they think it´s really needed. But do not do it without asking Customer Support and waiting for their reply.
And if you think it´s not really needed to talk via s***e and your customer could just as well explain it to you by inbox conversation, I´d just go with what offlinehelpers said, maybe send your client a link to Fiverr’s ToS, and read them yourself, as well, if you haven´t yet.

wpspecialist24 Enthusiast

wpspecialist24

Posted
  • Author
Posted

You could ask Customer Support about it, though, they can look at the conversation between you and the client and might give you permission if they think it´s really needed. But do not do it without asking Customer Support and waiting for their reply.

And if you think it´s not really needed to talk via s***e and your customer could just as well explain it to you by inbox conversation, I´d just go with what offlinehelpers said, maybe send your client a link to Fiverr’s ToS, and read them yourself, as well, if you haven´t yet.

Ok thanks for your reply

Guest burnbetty

Guest burnbetty

Posted
Posted

it is against the TS of Fiverr, so don’t do it

Guest burnbetty

Guest burnbetty

Posted
Posted

Thanks a lot for your advice

you are welcome:grinning:

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