gfacelikes Posted October 8, 2017 Share Posted October 8, 2017 Hi all,I’ve opened a ticket about my case but support can’t do anything? I was trying to verify my account for over a month now but still no luck. The sms is not comming. Does anyone else have a problem with this?The support wasn’t a big help. They just update my ticket with apologies an how the Tech service will look into this… I am sick of waiting (and I’ve waited for over a month now).Help? 6 Link to comment Share on other sites More sharing options...
mrsghostwriter Posted October 8, 2017 Share Posted October 8, 2017 Switch the verification access to calling. Link to comment Share on other sites More sharing options...
tavaresduncan Posted October 8, 2017 Share Posted October 8, 2017 I had this issue. It wasn’t working on my phone but on my laptop. Link to comment Share on other sites More sharing options...
gfacelikes Posted October 8, 2017 Author Share Posted October 8, 2017 @mrsghostwriter I tried that but didn’t work… any other ideas?@tavaresduncan did u managed to make it work?Is there a s***e or phone call support I can call? Link to comment Share on other sites More sharing options...
tavaresduncan Posted October 8, 2017 Share Posted October 8, 2017 @mrsghostwriter I tried that but didn’t work… any other ideas?@tavaresduncan did u managed to make it work?Is there a s***e or phone call support I can call?It worked when i verified on my laptop Link to comment Share on other sites More sharing options...
wpspecialist24 Posted October 8, 2017 Share Posted October 8, 2017 Did you get veryfication code? 1 Link to comment Share on other sites More sharing options...
gfacelikes Posted October 8, 2017 Author Share Posted October 8, 2017 Did you get veryfication code?Yes first time. Via phone call and I entered the code. Then I got the message that my account is still restricted and I can contact the support. Support told me to change the password. So I tried and I am suppose to get verification code but I never received one. It’s like that for over a month. No code arrives on my phone. Link to comment Share on other sites More sharing options...
gfacelikes Posted October 8, 2017 Author Share Posted October 8, 2017 It’s been like this for over a month. My account is suspended and support is un helpful. How can I get my account back? Link to comment Share on other sites More sharing options...
rankinfinite Posted October 8, 2017 Share Posted October 8, 2017 It’s been like this for over a month. My account is suspended and support is un helpful. How can I get my account back?Were you selling something that is prohibited here? Link to comment Share on other sites More sharing options...
gfacelikes Posted October 8, 2017 Author Share Posted October 8, 2017 Ofcouse not. If i did I would be banned long time ago. I am selling automation services. Link to comment Share on other sites More sharing options...
rankinfinite Posted October 8, 2017 Share Posted October 8, 2017 Ofcouse not. If i did I would be banned long time ago. I am selling automation services.Because your username suggested so. Were these automation services intended upon selling what your username says? 1 Link to comment Share on other sites More sharing options...
gfacelikes Posted October 8, 2017 Author Share Posted October 8, 2017 Not at all. I don’t do facebook likes. That was username i chose a long time ago and I completely stopped with those sales. Link to comment Share on other sites More sharing options...
rankinfinite Posted October 8, 2017 Share Posted October 8, 2017 Not at all. I don’t do facebook likes. That was username i chose a long time ago and I completely stopped with those sales.Did you contact the Customer Support? Maybe they think that you still sell those services here in an obscure way looking at your username? Link to comment Share on other sites More sharing options...
gfacelikes Posted October 8, 2017 Author Share Posted October 8, 2017 I did. Support gave me no help. They just update with info that Tech support has opened a ticket and will look into this… Link to comment Share on other sites More sharing options...
misscrystal Posted October 9, 2017 Share Posted October 9, 2017 Your account was banned. That’s why you can’t verify your account. Link to comment Share on other sites More sharing options...
gfacelikes Posted October 9, 2017 Author Share Posted October 9, 2017 No it wasn’t. I didn’t verify my phone on time so that’s why there is the problem… 1 Link to comment Share on other sites More sharing options...
misscrystal Posted October 9, 2017 Share Posted October 9, 2017 No it wasn’t. I didn’t verify my phone on time so that’s why there is the problem…I don’t see your account on fiverr. That means it’s banned.Yes first time. Via phone call and I entered the code. Then I got the message that my account is still restricted and I can contact the support.I’m not sure what’s going on then. Apparently they have caught you doing something, maybe having a phone number that does not match the country you said you are in possibly. Link to comment Share on other sites More sharing options...
gfacelikes Posted October 10, 2017 Author Share Posted October 10, 2017 I followed the rules mostly. I can’t think of anything I did to get me banned. I still have 200$ worth of work on my account. I would like to get those. Link to comment Share on other sites More sharing options...
misscrystal Posted October 10, 2017 Share Posted October 10, 2017 I followed the rules mostly. I can’t think of anything I did to get me banned. I still have 200$ worth of work on my account. I would like to get those.Did you use VPN when logging in? Link to comment Share on other sites More sharing options...
gfacelikes Posted October 10, 2017 Author Share Posted October 10, 2017 Never. This problem is too correlated with this phone verification system. I didn’t put my phone on time so when I did I didn’t get the expected results. How to contact the support team other then ticket? Link to comment Share on other sites More sharing options...
mgjohn78 Posted October 10, 2017 Share Posted October 10, 2017 Never. This problem is too correlated with this phone verification system. I didn’t put my phone on time so when I did I didn’t get the expected results. How to contact the support team other then ticket?Not aware of any time limit on the phone verification. Im not going to verify until i have some business to do on fiverr. Link to comment Share on other sites More sharing options...
gfacelikes Posted October 10, 2017 Author Share Posted October 10, 2017 Not aware of any time limit on the phone verification. Im not going to verify until i have some business to do on fiverr.I didn’t understand your reply. Please elaborate. Link to comment Share on other sites More sharing options...
mgjohn78 Posted October 10, 2017 Share Posted October 10, 2017 I didn’t understand your reply. Please elaborate.Just doubt your account was deactivated because you were late to verify your phone. Link to comment Share on other sites More sharing options...
gfacelikes Posted October 10, 2017 Author Share Posted October 10, 2017 Just doubt your account was deactivated because you were late to verify your phone.Is there a way to reactivate it? The support on ticket never said anything about a ban. Link to comment Share on other sites More sharing options...
misscrystal Posted October 10, 2017 Share Posted October 10, 2017 Never. This problem is too correlated with this phone verification system. I didn’t put my phone on time so when I did I didn’t get the expected results. How to contact the support team other then ticket?I didn’t put my phone on time so when I did I didn’t get the expected results.I missed it the first time they sent the code too but after waiting 24 hours tried it again with my phone on and it worked. Link to comment Share on other sites More sharing options...
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