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Buyer orders without reading gig description


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So I have a gig about designing UI website screens.

I only deliver JPEG/PNG/PSD files about how the website would look like.

The buyer orders without previously contacting me and wants a full responsive website.

What should i do now?

I dont want high cancellation ratio.

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Hi there!

I’ve had a wee look at your gig, and to be honest, I’d be confused - for platform type, you’ve got: Websites and Landing Pages. It doesn’t jump out at me that I’m getting an image, not a website.

For your premium gig you’ve got:
Full website design+logo+business card+social media kit + support 24/7

I’d expect a website as well - maybe you need to clarify in your description etc. what you’re actually offering?

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