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Counter Still running

oussamo

By oussamo
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oussamo Newbie

oussamo

Posted
Posted

HI,
My order is done and the buyer give me tip but I see the counter still running I don’t know why .
I see in my phone order status : order item added
I don’t understand it.

kanishka_w Newbie

kanishka_w

Posted
Posted

Hello,

Once you complete an order, it takes 14 days for your funds to get cleared. If this is not your answer. Could you please upload a photo of what exactly you are experiencing?

oussamo Newbie

oussamo

Posted
  • Author
Posted

Re-check it from your computer. It could be an error in the app itself.

No problem it’s impossible to PC and Phone get some error the buyer when complete my order everything go fine but when give me a tip the counter restart counter .I open fiverr in my phone I see In order status :Order Item added

kanishka_w Newbie

kanishka_w

Posted
Posted

No problem it’s impossible to PC and Phone get some error the buyer when complete my order everything go fine but when give me a tip the counter restart counter .I open fiverr in my phone I see In order status :Order Item added

Could you attach a photo (screenshot) of the error?

oussamo Newbie

oussamo

Posted
  • Author
Posted

Unfortunately I have no clue what this means. However, since your order has been already completed and rated by your customer, I don’t think you have to worry about anything. Contact the fiverr support team and see if it helps!

Sorry about that again.

Thank you My friend I will

laquitajames751 Newbie

laquitajames751

Posted
Posted

Did you revise the gig? Or did you attach the order to a chat message? Go back to the original order page and check the delivery button status. If it says deliver then you did not properly deliver the gig the first time.

Guest excelassist

Guest excelassist

Posted
Posted

Did you ask for Time extension?
The buyer will be able to rate you if you will ask for time extension

Guest excelassist

Guest excelassist

Posted
Posted

The buyer don’t answer

Okay i had an issue i had sent time extension request

and the buyer has accepted it

The order has 23 hrs remaining and i got 3 star review, buyer will be able to rate you during time extension

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