shaunacardwell Posted September 15, 2017 Share Posted September 15, 2017 For some reason my earnings dropped, it was at $715 now its at $692??? Ive had no canceled orders or revisions? Do you think its a bug or something should i contact customer support Link to comment Share on other sites More sharing options...
creationdaddy Posted September 15, 2017 Share Posted September 15, 2017 Ohh. :thinking: sad to hear that. You must contact custom support for that.(I hope you are aware of that we get only 80% from the work.) Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 15, 2017 Author Share Posted September 15, 2017 Ohh. :thinking: sad to hear that. You must contact custom support for that.(I hope you are aware of that we get only 80% from the work.)Yeah I know that once you withdraw it takes 20% but where it says earned in september its has just completely dropped which it doesnt do. Link to comment Share on other sites More sharing options...
vickiespencer Posted September 15, 2017 Share Posted September 15, 2017 Yeah I know that once you withdraw it takes 20% but where it says earned in september its has just completely dropped which it doesnt do.I have read that PayPal can do a payback if one of your buyers asked for it due to being unhappy. Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 15, 2017 Author Share Posted September 15, 2017 I have read that PayPal can do a payback if one of your buyers asked for it due to being unhappy.but all my orders everyone has contacted me saying they have been very happy with the results, I contacted customer support and of course no help at all, they said everything looks fine and that was it. Link to comment Share on other sites More sharing options...
vickiespencer Posted September 15, 2017 Share Posted September 15, 2017 but all my orders everyone has contacted me saying they have been very happy with the results, I contacted customer support and of course no help at all, they said everything looks fine and that was it.On another thread, a seller said they too had delivered the gig and got 5 stars too. Then Paypal did a payback. They found out that from Fiverr customer service. I do not know if that is the reason your earnings went down, just saying maybe . . . :thinking: Link to comment Share on other sites More sharing options...
daimdesigns Posted September 15, 2017 Share Posted September 15, 2017 what withdraw method you are using ? @shaunacardwell Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 15, 2017 Author Share Posted September 15, 2017 what withdraw method you are using ? @shaunacardwellI am using paypal but sometime i use bank transfer Link to comment Share on other sites More sharing options...
arif029 Posted September 16, 2017 Share Posted September 16, 2017 I am using paypal but sometime i use bank transferI think when you using Bank Withdrawal then the Bank deduct some money as charge, that is why your income dropped. Its my thought. Link to comment Share on other sites More sharing options...
phantompower Posted September 16, 2017 Share Posted September 16, 2017 I think it’s a glitch. reason being if you subtract the two you will get that 23$ were deducted. If it was a charge back how would one explain the initial amount paid. If someone pays 30$ you will get 24$… Fiverr only deducts when there is a transaction, not when the funds are sitting on your fiverr account. Link to comment Share on other sites More sharing options...
munimbinsalim Posted September 16, 2017 Share Posted September 16, 2017 Your buyer can ask for a refund through opening a dispute in Paypal long after (I’m not sure how long) the order has been completed. In that case, Fiverr will deduct the money from you account. It can be a possible reason for your account balance to go down.Maybe its your bad luck that you had a buyer like that, who completed the order with giving you a good impression but did something like that later on. Link to comment Share on other sites More sharing options...
kha1ed Posted September 17, 2017 Share Posted September 17, 2017 Maybe cashback by paypal.Read more about it 😦 Link to comment Share on other sites More sharing options...
ahmed_imtiaz Posted September 17, 2017 Share Posted September 17, 2017 Please contact with customer support. They are so nice and Helpful Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 17, 2017 Author Share Posted September 17, 2017 Please contact with customer support. They are so nice and HelpfulI did and they were no help at all. Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 17, 2017 Author Share Posted September 17, 2017 monthly earnings dont drop until you have withdrawn the money though. I think it might have been a glitch or something, i dunno just seems dodgy to me, not much I can do, customer support gave me no info or help on it at all and Ive asked all customers over the past three weeks who ordered if they were happy with the results and all said yes maybe someone did do paypal payback but seems unlikely to me, nothing i can do now anyway. Link to comment Share on other sites More sharing options...
preciousokere00 Posted September 18, 2017 Share Posted September 18, 2017 Your earnings have have dropped. I have never had any. Link to comment Share on other sites More sharing options...
daimdesigns Posted September 19, 2017 Share Posted September 19, 2017 I am using paypal but sometime i use bank transferyou must use one if you are using paypal its good as bank transfer also have hidden frees in most cases Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 20, 2017 Author Share Posted September 20, 2017 Your earnings have have dropped. I have never had any.the day will come, just keep working hard! 🙂 Link to comment Share on other sites More sharing options...
watan_yar Posted September 20, 2017 Share Posted September 20, 2017 May be a bug contact CS, wishing you good luck for more earnings 😀 Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 20, 2017 Author Share Posted September 20, 2017 May be a bug contact CS, wishing you good luck for more earnings 😀 Link to comment Share on other sites More sharing options...
zahid3d9 Posted September 20, 2017 Share Posted September 20, 2017 It’s a bug or a paypal issue I think.If it’s bug, you need to wait & see.Otherwise do something. Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 22, 2017 Author Share Posted September 22, 2017 my earnings just dropped again what the heck is going on, I had $1000 now i have $889 Link to comment Share on other sites More sharing options...
madebyabby Posted September 22, 2017 Share Posted September 22, 2017 my earnings just dropped again what the heck is going on, I had $1000 now i have $889Make printscreens! Maybe that will help with CS? Link to comment Share on other sites More sharing options...
shaunacardwell Posted September 22, 2017 Author Share Posted September 22, 2017 Make printscreens! Maybe that will help with CS?I did, this is my third time contacting them Link to comment Share on other sites More sharing options...
madebyabby Posted September 22, 2017 Share Posted September 22, 2017 I did, this is my third time contacting themWow! That’s so weird. I hope they figure it out. If it is a glitch I hope they can give you your hard earned money back 🙌 Link to comment Share on other sites More sharing options...
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