atenmaru Posted September 15, 2017 Share Posted September 15, 2017 Hello Fiverr Community!I hope this is not a duplicate post if it is I will delete it.So I have this gig of Illustrating characters and have been doing well on sales, but suddenly after completion of orders my live portfolio does not update anymore. I have read forums on why does this happen and found out buyers can turn in off on purpose and the live portfolio mode might be off. So, I checked out the setting of my gig and it is definitely on, I have even read a Fiverr team post that Gig under all illustration will have their live portfolio always on and cannot be turned off. As for the buyer’s case turning it off I dont believe it is the case because I have been on delivering on different people and it still wont update.Although I have created a ticket for the help support, I just want to share it here and maybe someone know’s how.Thanks,atenmaru 5 Link to comment Share on other sites More sharing options...
atenmaru Posted September 15, 2017 Author Share Posted September 15, 2017 Anyone having the same issue? 4 Link to comment Share on other sites More sharing options...
roshanekka Posted September 16, 2017 Share Posted September 16, 2017 Anyone having the same issue?Buyer chooses to not display the work. 5 Link to comment Share on other sites More sharing options...
hamza_asad Posted September 16, 2017 Share Posted September 16, 2017 When the buyer accept the order he has option which allows him to let that design be visible in your gig portfolio or not. I usually ask my buyers to let them be visible and them let them visible 🙂 3 Link to comment Share on other sites More sharing options...
atenmaru Posted September 17, 2017 Author Share Posted September 17, 2017 On 9/17/2017 at 10:10 AM, roshanekka said: Buyer chooses to not display the work. I did asked my buyer and told me he left it visible (2 of them confirmed). My fifth order complete but live portfolio still not updating. Thanks for the reply man On 9/17/2017 at 10:12 AM, hamza_asad said: When the buyer accept the order he has option which allows him to let that design be visible in your gig portfolio or not. I usually ask my buyers to let them be visible and them let them visible 🙂 I asked my buyers and they told me they left it visible. I wonder wha’ts wrong 3 Link to comment Share on other sites More sharing options...
russian_girl Posted May 9, 2021 Share Posted May 9, 2021 I have the same problem too. How did you fix the issue? 3 Link to comment Share on other sites More sharing options...
hendy3004 Posted June 3, 2022 Share Posted June 3, 2022 Have you sent a review image to the "Upload Work" button? because maybe what will appear on the buyer is that part, if you send everything in a zip, or whatever it is the file type in the "upload source file" button maybe it will not appear in the buyer review column 3 Link to comment Share on other sites More sharing options...
sujon_workplace Posted June 26, 2022 Share Posted June 26, 2022 follow this linkhttps://www.fiverr.com/support/articles/360010509437-Live-Portfolio 2 Link to comment Share on other sites More sharing options...
hamza_visuals Posted December 3, 2022 Share Posted December 3, 2022 I am facing the same issue, for confirming I contacted the support and they told me that the samples are approved from buyers but not showing on my portfolio, so they said they will fix it, it is a technical issue and now it is more than 3 months, and it is still not resolved, I contacted them many times but still it is not resolved. 2 Link to comment Share on other sites More sharing options...
hamza_visuals Posted December 4, 2022 Share Posted December 4, 2022 If anyone know then please let me know. 2 Link to comment Share on other sites More sharing options...
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