eng_tahmina Posted September 5, 2017 Share Posted September 5, 2017 Some days ago, i am in vacation but i forget to turn on my vacation mood. When i come back i see,my two order has been canceled and one of them client give me a 1star review. Now what can i do? can i contact with fiverr support tochange my review? Link to comment Share on other sites More sharing options...
mdhasan481 Posted September 5, 2017 Share Posted September 5, 2017 No but you can’t get any help for remove the feedback from customer supportYou can request your buyer to change it and he is able to change it only 1 time in 30 day’s Link to comment Share on other sites More sharing options...
offlinehelpers Posted September 5, 2017 Share Posted September 5, 2017 Your client hasn’t given you a 1 star review - the Fiverr system did it automatically as you didn’t deliver the order.TBH I doubt Fiverr CS will remove it, but there’s no harm in asking. Link to comment Share on other sites More sharing options...
onedna Posted September 11, 2017 Share Posted September 11, 2017 You can ask, But they will not remove itunless you have slid reason and approval from buyer Link to comment Share on other sites More sharing options...
phantompower Posted September 11, 2017 Share Posted September 11, 2017 The one star is automatic. “Cancelled because seller failed to deliver” The only way to remove it, is to go back in time and deliver the order. Anyway maybe CS will hear you and remove it but chances are, they won’t. Reason being if they remove it more sellers will try to do the same thing to get the rating removed. Link to comment Share on other sites More sharing options...
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