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How to reset a security question?


frances_mo

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You may want to read this:

favicon.icoFiverr Forum 65932_1.png

Can't Find My Security Question

From what I’ve seen lately on the forum with other people having the same memory issue, Fiverr will not help reset the question/answer due to security concerns (imagine if a hacker would ask CS to reset the answer, that would be catastrophic) and...

and this:

favicon.icoFiverr Forum 65932_1.png

Can't Find My Security Question

Yes, you could ask CS to verify you are your account owner by sending appropriate identification material like IDs, first Fiverr transaction code, etc. I just told what I saw lately on the forum, with Fiverr not wanting to reset security answers...


You should also be more careful how you choose your security question answer, because it should be an easy answer for you that you cannot forget, it should not be another password with all kinds of symbols.

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