shaunacardwell Posted August 27, 2017 Share Posted August 27, 2017 So a while ago orders were not showing up on the dashboard and then i though it had been resolved but obviously not, when i go onto my dashboard it says I have 10 orders but i just checked my selling tab and it says i have 12 and the time is almost out for the other two, what is going on, why are all my orders not showing up this has been going on for ages when are they going to fix this bug, Im now going to have two late orders if the buyers dont agree to extending the delivery time.Is this happening for anyone else? 1 Link to comment Share on other sites More sharing options...
miiila Posted August 27, 2017 Share Posted August 27, 2017 There were quite a few posts about it, I had it as well, waited 2 or 3 weeks to see if it would disappear by itself (always checking the Selling tab, ofc) but since it didn´t, I contacted CS finally. They ‘refreshed’ my account and since then it didn´t reappear. 3 Link to comment Share on other sites More sharing options...
expertpeople Posted August 27, 2017 Share Posted August 27, 2017 this could be a bugor you already deliveredor its on nudge 1 Link to comment Share on other sites More sharing options...
shaunacardwell Posted August 30, 2017 Author Share Posted August 30, 2017 this could be a bugor you already deliveredor its on nudgeIts a bug, been like this for months 1 Link to comment Share on other sites More sharing options...
shaunacardwell Posted August 30, 2017 Author Share Posted August 30, 2017 There were quite a few posts about it, I had it as well, waited 2 or 3 weeks to see if it would disappear by itself (always checking the Selling tab, ofc) but since it didn´t, I contacted CS finally. They ‘refreshed’ my account and since then it didn´t reappear.ok great i will contact them, thanks!! 🙂 2 Link to comment Share on other sites More sharing options...
adsensewizard Posted August 30, 2017 Share Posted August 30, 2017 It’s a well known issue. So everyone should check their order list from time to time to make sure it looks the same as the to-do list. Account refresh does not make the bug disappear, and it will occur again and again until it’s fixed.I’m surpised Fiverr has not broadcasted a message to every seller, notifying us of this bug, so no one will suffer from late deliveries and late cancellations due to it.Thankfully you do receive an email from Fiverr after an order is 24 hours late, but at that point a buyer can also cancel the order and the system will then give you an automated 1 star review as well for not delivering on time. But if it’s caused by a bug in their end, I assume support will remove the review. 3 Link to comment Share on other sites More sharing options...
guestservice Posted August 30, 2017 Share Posted August 30, 2017 Sometime occurs, “Selling > Orders” is the best option to get updated.This will also power up your understanding regarding each and every order. 1 Link to comment Share on other sites More sharing options...
graphics_lava Posted June 1, 2021 Share Posted June 1, 2021 sir,i am not be able to see my order in messages also if i will open the order page from notification panel and delivery it but buyer can not get the deliveryplease guide and fix this bug 1 Link to comment Share on other sites More sharing options...
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