Fiverr getting error how can i resolve

[debashis993]

Time to ask CS then! 😉

I hope you understand now!

[debashis993]

Hi, my gig delivery time is within 24 hours but see the screenshot after happening this still now i didn’t get any new orders.

[Guest offlinehelpers]

Hi, my gig delivery time is within 24 hours but see the screenshot after happening this still now i didn’t get any new orders.

Screenshot gig.png1211×531 39 KB

Another of your screenshots! 🙂

I won’t try and guess what this one’s showing - I got it wrong the last time! 😉

Can you describe your problem instead please?

[debashis993]

On 1/22/2018 at 2:28 PM, offlinehelpers said:

Another of your screenshots! 🙂 I won’t try and guess what this one’s showing - I got it wrong the last time! 😉

Can you describe your problem instead please?

simple I’m selected 1 day delivery time but when i select 24 hours delivery time my gig did not show up and see this screenshot .

[Guest offlinehelpers]

simple I’m selected 1 day delivery time but when i select 24 hours delivery time my gig did not show up

and see this screenshot .

simple I’m selected 1 day delivery time but when i select 24 hours delivery time my gig did not show up

and see this screenshot .

Ah thank you for explaining! 🙂

For it to be counted as an express gig and show up the search as such, you need to deliver one order within the 24 hours.

Once you’ve done that, it’ll show up as a 24 hour express gig and it’ll be reflected in your gig details on your backend.

[debashis993]

H, can anyone tell me how can i change fiverr account password without the phone verification because just 30 minutes before i lost my phone and i was using fiverr app same phone sim card also that same phone please help me fast.

[adsensewizard]

If it’s asking something you can’t do, you should contact customer support. It does take some hours usually to get a reply from my experience, but if you write EMERGENCY in the topic, then who knows if you get priority.

[debashis993]

I’m so sad I lost everything

[misscrystal]

Can you contact your phone service provider and ask them to disable your phone number and phone?

This raises a good question about what happens when you lose your phone with your fiverr app on it. I don’t think someone who finds the phone can change a password on your account or settings to withdraw money but they could do things to your orders and messages possibly.

[debashis993]

On 3/29/2018 at 2:07 PM, misscrystal said:

Can you contact your phone service provider and ask them to disable your phone number and phone?

This raises a good question about what happens when you lose your phone with your fiverr app on it. I don’t think someone who finds the phone can change a password on your account or settings to withdraw money but they could do things to your orders and messages possibly.

Yes i was contacted my service provider then they verifiyed my details they blocked my sim card that is why i want to change my password i dont know what to do

[misscrystal]

yes that is why i want to change my password i dont know what to do

Can you get to a computer and go on vacation mode? This will stop messages from new buyers from coming in.

Do you have any outstanding orders?

You won’t be able to change your password without your phone. This is not the main problem right now.

[debashis993]

On 3/29/2018 at 2:16 PM, misscrystal said:

Can you get to a computer and go on vacation mode? This will stop messages from new buyers from coming in.

Do you have any outstanding orders?

You won’t be able to change your password without your phone. This is not the main problem right now.

yes i already on vacation mode how i contact cs team asap please tell me

[miiila]

Yes i was contacted my service provider then they verifiyed my details they blocked my sim card

Did you contact your provider by email? You could attach it to your ticket to Fiverr CS, or if you contacted your provider by phone, you could ask them to send you an email about it, with your data, name and phone number, in it, to prove to Fiverr it is/was your phone number.

I fear the app doesn´t log you out automatically after a certain time either. I have all my important apps secured with fingerprint/password, so in case I lose my phone or it gets stolen, nobody can open my Fiverr app, mail or anything the like too easily. But that´s just an idea for your next phone, of course.

Sending a ticket is supposed to be the fastest way (but it still can take a while):

https://fiverr.zendesk.com/hc/en-us/requests/new

---

Another idea: you could ask support if they can let you change your password via the security question instead of the phone verification, I´m not sure if that´s possible technically, though, but asking doesn´t hurt.

[debashis993]

I sent the mail to cs team but how much time it will take i don’t know.

[debashis993]

Hi, thank you so much for replying me today i got my new sim card same number and my new phone:relaxed:

[debashis993]

Hi, guys can anyone tell me what is the problem if my profile page client added work simple but normally it’s not showing if i keep my mouse there then only able to see.Here my profile link!

I hope i will get my answer soon!

Thank you guys

[Guest jessy_ajior]

It may be you net speed or browser cache problem. Check them and reload the page. If it not fix the issue then I think you need to contact CS

[debashis993]

It may be you net speed or browser cache problem. Check them and reload the page. If it not fix the issue then I think you need to contact CS here

Thank you for replying I already did everything what you said but not fix

it’s not from today may it was last 15 days.

[buyemaillist]

Thank you, but when I search through Fiverr filter it did not show up what to do for this?

like It was page number 4 after filter Graphic Design/Banner ads/ within 24 delivery /static banner.

Same problem face bro…

@buyemaillist

[debashis993]

Hello, I made my gig last month so far I have not received any order or buyer request.
But today I got information that my gig category has changed, I do not know why this happens.

i do not know what to do now please suggest me, guys.my gig link here

Thank you
Debashis

[j6nyc6]

Do nothing, they moved it to a new category. You should be good.

[uk1000]

If it’s in a relevant subcategory you should do nothing. If you think it’s now in the wrong category (irrelevant to what the gig is for) you could maybe contact CS and see if it can be changed back or to the most relevant subcategory (you could probably change it yourself but you should check with them first I think - so you have their permission).