Jump to content

Disable a Client Sample from Gig Gallery


oceandream

Recommended Posts

Hi everyone,

Not sure if anyone has done this, but a client is asking me to disable an audio sample that is showing on my Gig Gallery. The sample automatically shows on my Gig Gallery after order/rating completion (and I don’t want to fully disable my Gig Gallery), but this particular client does not want his project to be showcased on my Fiverr Gig Gallery…
Is there any way to disable just 1 audio file from showing on the Gallery?
Appreciate your comments.

Cheers

Link to comment
Share on other sites

Fiverr doesn’t allow the seller to change or remove items from their own gig gallery, which somehow I still cannot possibly understand considering that it’s the seller’s portfolio 😏

Asking CS to help you on this matter will most likely make them tell you to contact the buyer yourself and ask the buyer to remove the gallery item. Apparently CS doesn’t want to do that either, which I also cannot understand 😏

So basically you have one solution: to ask your buyer to remove the gallery item themselves. How? I think the buyer has to go on the order page and remove the image from the feedback section.

However, there’s also another possible method: you, as a seller, asking your buyer to change their rating/feedback, and then the buyer has to leave a new rating, and while rating your order they have to click on the image to remove it.


If anyone knows of any changes that I’m not aware of, feel free to yell at me 😃

Link to comment
Share on other sites

Thanks Sohailms/Woofy,
Perfect feedback from both, greatly appreciate it.
I actually contacted Fiverr Customer Support and they did in fact help me in removing the individual audio samples from my Gig Gallery. Hope they keep providing this type of support from now on.
Cheers

Link to comment
Share on other sites

  • 4 years later...

I understand that you want to remove the work sample, so I will explain how we can arrange that.
 
First, you should reach out to your buyer and ask for their approval to remove the work sample. The reason behind this is because buyers can choose if they want to include the sample when they leave feedback. As such, you need their consent before removing it.
 
Second, once your buyer agrees, just let Fiverr Customer Support know about it and They will take care of the rest 😃.

Link to comment
Share on other sites

  • 4 weeks later...

Thank you for this question and everyone's helpful responses.  A Newbie question...  Aside from the initial set-up gallery slots, is this the correct and only way to include sample work? Via the client's comment?  In other words, am I able to personally add a client's sample and comments myself?

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...