Gigs statistics are getting down

[smartgraphs]

Hi everyone. I am new seller one on fiverr.com. usually I work through my app. It has a problem. When I am submitting proposal, it doesn’t allow to change gig. For example, if I am bidding on a logo job, but it chose my Photoshop editing gig. So, I am very sorry. Please help me.

[vapeskorea]

Unfortunately, that seems to only be an option on the desktop version of the website.

[smartgraphs]

Thanks. I think it should be turned on at app.

[smartgraphs]

Hi everyone. Within 2 weeks, I get orders but it’s couple of days my gig statistics are getting arrow down. I don’t know, why this is occurring? Yesterday my views were on the peak and now they are in minus points. Do anyone help how to resolve it?

[Guest jacobruch01]

Fiverr Stats are bugish don’t waste your time on them, you should try to contact Fiverr support for that or just keep improving your Gigs.

[smartgraphs]

On 8/14/2017 at 8:18 AM, jacobruch01 said:

Fiverr Stats are bugish don’t waste your time on them, you should try to contact Fiverr support for that or just keep improving your Gigs.

That’s good advice. Thank you.

[smartgraphs]

If someone changes his/her whole gig, is this practice okay? Especially I was asking if I have delivered work on my voice talent gig and then due to limited number of gigs, I change it to a graphic designing one, is it good? Will i lost my previous reviews or not?

[fonthaunt]

You should not change a whole gig so drastically. The permalink will still say voice and the reviews were for your skills related to voice work.

If you change a gig that much there is a good chance Fiverr will remove it without notice. You might get a warning as well.

[smartgraphs]

Oh. Okay. I’ll never do that 😏

[smartgraphs]

Every day when I go to Buyer Requests Section, I found more than half of this type of requests. Don’t know, why fiverr is doing now? Is there any option to mark spam these type of illegal activities?

[smartgraphs]

A my client asked me to provide my email because he was to sent me something and I’ll have to work on it. Now I would like to know whether fiverr.com recommend this one or if I provide my email, disciplinary action will be conducted?
Thanks

[misscrystal]

Yes you will get in trouble since this is against the terms of service.

You must keep everything here on fiverr including sending things.

You cannot send anyone your email and they cannot send you theirs.

This is for you own protection too. Usually scammers target new sellers to try to get them to send their email or chat off of fiverr so they can blackmail them.

[smartgraphs]

Yes you will get in trouble since this is against the terms of service.

You must keep everything here on fiverr including sending things.

You cannot send anyone your email and they cannot send you theirs.

This is for you own protection too. Usually scammers target new sellers to try to get them to send their email or chat off of fiverr so they can blackmail them.

This is for you own protection too. Usually scammers target new sellers to try to get them to send their email or chat off of fiverr so they can blackmail them.

thank you misscrystal for your nice advice

[zazi_developer]

Its better to put clearly in your gig faq’s section.

Q. Can I have your email/contact/s***e details so we can communicate easily?
A. Sorry, this is totally against Fiverr TOS! All communication with the client is to be done in writing via the Fiverr message board. All payment is to be made via Fiverr. I do not accept job offers that go against Fiverr TOS.

[smartgraphs]

I got an urgent order from the buyer on 16 august. I delivered the work within 16 hours. But my buyer was absent and appeared near about 3 days later and requested modification. I made revisions according to his instructions and send him a copy without delivering the work
I was of the view that he may appear next and if he has any revision that time, I’ll do and will deliver the work.
But unfortunately, it’s now 4 days and he is still disappear.
Should I wait for him? I was of the view that if in his absent my work marked complete automatically, may he give me less star rate. Anyone who experienced this type of situation, please guide me.
thanks
Abdul

[vapeskorea]

Your buyer could just be busy, especially over the weekend. However, you sent him a copy without delivering the work (not sure why you would do that). However, it won’t mark complete until you do so.

You should deliver it again. The buyer will get an email stating his order is ready. If he doesn’t respond, the order will be marked complete in 3 days. There’s no reason for the buyer to give a lower rating simply because the order was completed by the system.

[miiila]

If you are worried about a review, you could state something in your delivery message like ‘If you haven´t got time to check the delivery within the 3 days after which Fiverr automatically marks the order as ‘complete’, you are welcome to message me, in case of any problems with my work.’

[smartgraphs]

On 8/21/2017 at 1:43 PM, vapeskorea said:

Your buyer could just be busy, especially over the weekend. However, you sent him a copy without delivering the work (not sure why you would do that). However, it won’t mark complete until you do so.

You should deliver it again. The buyer will get an email stating his order is ready. If he doesn’t respond, the order will be marked complete in 3 days. There’s no reason for the buyer to give a lower rating simply because the order was completed by the system.

Thanks @vapeskorea. Actually I didn’t deliver the work because I thought I must because I am new one and would not want to get disputes at early stage.

On 8/21/2017 at 1:44 PM, miiila said:

If you are worried about a review, you could state something in your delivery message like ‘If you haven´t got time to check the delivery within the 3 days after which Fiverr automatically marks the order as ‘complete’, you are welcome to message me, in case of any problems with my work.’

Thank you @miiila.

You’re idea is great and surely, I’ll add this line to my GIGs.

[Guest offlinehelpers]

Thanks @vapeskorea. Actually I didn’t deliver the work because I thought I must because I am new one and would not want to get disputes at early stage.

Please deliver the modified work, or your buyer will have a legitimate reason to start a dispute.

Just click on the ‘redeliver now’ button.

[smartgraphs]

Please deliver the modified work, or your buyer will have a legitimate reason to start a dispute.

Just click on the ‘redeliver now’ button.

Thank you for your nice advice.

[smartgraphs]

Would anyone please guide me. I delivered the work and it not shows in my portfolio gallery. Was a buyer permission in necessary in this case? I am new and totally unfamiliar with this one. Someone please guide me how this will work?
Regards

[Guest glitchybot]

Same just happened with me, except that the buyer was never seen, oh and that there was no buyer and no order and no sale… and yea 0 buyers left 0 stars review.

[sydneymorgan]

First, make sure the Live Portfolio option is turned on for your Gig. You will then need to send a JPG, PNG, or PDF file at delivery. Your buyer will decide whether it goes into your portfolio when they leave a review.

When delivering an order, you will see a preview of what will appear in your portfolio:

[m0stafiz]

Hi

Most of the Buyer is Busy so once you deliver your job please mentioned that (Portfolio.jpg) its for my gig picture please review it so that other buyer can see it on my portfolio.

Its depend up to you that how you treat your buyer. my 95% gig picture that i was asked to my buyer to review it and approve it so that its can show on my Gig and other buyer can see it.

[sabiansoldier]

First make sure the feature is turned on for your gig (in the gig settings). bear in mind only certain filetypes can be displayed in the portfolio (video/audio/images) Check the list- if you’re delivering some unusual filetype or a compressed file, it’s not going to appear