Buyer's changing their star ratings?

[captainnewguy]

Hello,

Is it possible for customers to change the ratings they give you after the fact?

[jonbaas]

Buyers can only change their review if you process a request to ask them to do so. They are no longer able to change their review on their own anymore.

[captainnewguy]

Buyers can only change their review if you process a request to ask them to do so. They are no longer able to change their review on their own anymore.

That’s helpful, how do I process a request?

[cldisplay_seo]

you can do it using the resolution center. 🙂