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How does it affect me when I cancel the order?


Guest andrea_kizinger

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Guest andrea_kizinger

I’m trouble in one order and I wanna cancel it. How does it affect me?(mutual cancellation)

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Without knowing the exact context of your question and why you have trouble with an order, here is my answer.


If you want to cancel to prevent a negative review, you should not do that, because it’s against the Terms of Service, and Fiverr can suspend accounts for breaking the rules.

Keep in mind that you are not allowed to request a mutual cancellation just to avoid a negative review.

However, if you cannot complete the order anymore, you can request a cancellation and explain your buyer why you can’t deliver the order (but make sure to provide valid arguments)

Now to answer your question, any cancellation will decrease your “order completion” percentage, which can have an impact on your gig rankings in search results, and there’s also the risk of losing a level badge or distancing yourself from a future level badge.

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Guest andrea_kizinger

Without knowing the exact context of your question and why you have trouble with an order, here is my answer.


If you want to cancel to prevent a negative review, you should not do that, because it’s against the Terms of Service, and Fiverr can suspend accounts for breaking the rules.

Keep in mind that you are not allowed to request a mutual cancellation just to avoid a negative review.

However, if you cannot complete the order anymore, you can request a cancellation and explain your buyer why you can’t deliver the order (but make sure to provide valid arguments)

Now to answer your question, any cancellation will decrease your “order completion” percentage, which can have an impact on your gig rankings in search results, and there’s also the risk of losing a level badge or distancing yourself from a future level badge.

If you want to cancel to prevent a negative review, you should not do that, because it’s against the Terms of Service, and Fiverr can suspend accounts for breaking the rules.

I don’t break the fiverr rules. It’s due to personal issue. (health related)

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