Can a buyer choose which delivery goes into the live portfolio?

[uk1000]

If a seller made a delivery (eg. video) to a buyer and the buyer requested a revision, and the seller then re-delivered (eg. with a new video) and the buyer then accepted and reviewed the order, if the buyer chooses to have the delivery (eg. video) appear in the seller’s live portfolio, does the buyer get to choose which of these 2 deliveries gets put into the live portfolio? Shouldn’t the system put the 2nd delivery in the live portfolio (the one delivered after their revision request) - or at least default to that one? Would it be a bug if it put the 1st delivery in the live portfolio?

Hypothetically what would happen if multiple deliveries were made, perhaps even without revision requests - does the buyer just pick one of those for the live portfolio (if they want one to appear in the live portfolio). What if 2 videos were delivered in one delivery - would just one go into the live portfolio if the buyer wanted it to?

[capri2794]

One of the attachments sent in the final delivery end up in the live portfolio. It is up to the seller which attachment he wants in the portfolio.

The buyer can either allow or disallow his completed work in the live portfolio.

[thecreativeguys]

@capri2794 explained it perfectly.

Additionally, in your case, it would be a bug if the original delivery was indeed included on the live portfolio.

[uk1000]

@capri2794 explained it perfectly.

Additionally, in your case, it would be a bug if the original delivery was indeed included on the live portfolio.

Thanks. I’ve contacted support about a video where the video sent before the revision request has been put in the portfolio instead of the one sent after the revision request (the final delivery). Thanks for confirming it is a bug.

[uk1000]

Just an update to what happened in my case:

Support have said they have told the developers, but have also said they aren’t able to change the worksample posted (ie. in the live portfolio). So now I’m left with a video in the live portfolio that didn’t meet the buyer’s standards (yet the later one after his requested revision did). So it now has a buyer review that doesn’t match the video that is actually shown there (eg. the review basically says it meets his standards but the video shown in the live portfolio is the one that doesn’t meet his standards and support say they cannot do anything about it. 😞 ).

[thecreativeguys]

Just an update to what happened in my case:

Support have said they have told the developers, but have also said they aren’t able to change the worksample posted (ie. in the live portfolio). So now I’m left with a video in the live portfolio that didn’t meet the buyer’s standards (yet the later one after his requested revision did). So it now has a buyer review that doesn’t match the video that is actually shown there (eg. the review basically says it meets his standards but the video shown in the live portfolio is the one that doesn’t meet his standards and support say they cannot do anything about it. 😞 ).

That’s odd. Several days ago CS removed a portfolio sample I mistakenly added when leaving a seller review.