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Order is ridiculously late due to flagged message is being reviewed -

mumar1991

By mumar1991
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smashradio Grand Master

smashradio

Posted
Posted

You just have to wait I’m afraid. Typically it takes less than 24 hours to review messages, but sometimes it can take longer. I’ve been in contact with customer support about a reviewed message myself once, and I simply got a reply stating that they couldn’t do anything about the review process.

I’m sorry you had this experience. Keep an eye on the order, and as soon as it’s reviewed, deliver ASAP. Explain the issue to your buyer, and hope they will be understanding, as this is out of your control.

I would look at the message to understand the reason for the flagging as well, so this won’t happen again.

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wp_kid Grand Master

wp_kid

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Posted

I can’t deliver, There is no deliver option on the order page and it is possibly due to previous message is being reviewed.

Oh! That’s a bug! I got an msg from a client whos’ last project with me was about 1 year ago. I see on my dashboard I have due 3 delivery, which I have finished 1 year ago. 😮 btw it disappears automatedly.

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mumar1991 Newbie

mumar1991

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Oh! That’s a bug! I got an msg from a client whos’ last project with me was about 1 year ago. I see on my dashboard I have due 3 delivery, which I have finished 1 year ago. 😮 btw it disappears automatedly.

You are right it is a bug. Still under review

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