realfoodrenegad Posted July 19, 2017 Posted July 19, 2017 Help! I’ve been using Fiverr as a Buyer this week. Three Sellers have let me down by lying about their abilities and then cancelling the gig and refunding me. But I don’t understand where the refunded money is going. It doesn’t appear to be in my Shopper Account. When I attempt to buy another gig, even for a lower amount than what’s been refunded, there is no option to use my balance. The order shows as “refund sent back into your payment method.”Will the money go back to my credit card?
Guest offlinehelpers Posted July 19, 2017 Posted July 19, 2017 This is something only customer services can help you with:Good luck! 🙂
realfoodrenegad Posted July 19, 2017 Author Posted July 19, 2017 This is something only customer services can help you with:http://support.fiverr.com/hc/en-usGood luck! 🙂Do Customer Service actually reply to messages? I’ve had no luck with that so far
Guest offlinehelpers Posted July 19, 2017 Posted July 19, 2017 Do Customer Service actually reply to messages? I’ve had no luck with that so farYes, indeed they do, but it’s not instantaneous - you may need to wait a couple of days.
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