chiaroscuro Posted May 23, 2017 Share Posted May 23, 2017 HeyI just got an order from a buyer in response to a custom order, so I get a notification in messages.Two gigs with exactly the same description (custom order) but different Order numbers, 20 minutes apart.I only got the one notification, only realised when the buyer contacted me to say they had been charged twice. Not sure what’s going on or if it’s a bug…surely the buyer shouldn’t be able to accept the same offer twice?Fiverr, I can send you the order IDs if it helps?Thanks!! Link to comment Share on other sites More sharing options...
woofy31 Posted May 23, 2017 Share Posted May 23, 2017 Hey!Just as a heads up, the people in here are not Fiverr 😃 (Fiverr staff rarely checks the Forum as far as I saw)We are regular sellers/buyers just like you, so please don’t send any order IDs since we can’t do anything with them.You should escalate this to Customer Support, because you have better/higher chances to get your bug/problem solved 😉 Link to comment Share on other sites More sharing options...
chiaroscuro Posted May 23, 2017 Author Share Posted May 23, 2017 Hey!Just as a heads up, the people in here are not Fiverr 😃 (Fiverr staff rarely checks the Forum as far as I saw)We are regular sellers/buyers just like you, so please don’t send any order IDs since we can’t do anything with them.You should escalate this to Customer Support, because you have better/higher chances to get your bug/problem solved 😉 OK thanks – shall contact them direct 🙂 Link to comment Share on other sites More sharing options...
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