rockbellstudios Posted May 18, 2017 Share Posted May 18, 2017 I just sent the final work for a client but I checked the order 2 seconds later and I don’t see the message I sent or the files. The order was marked as delivered, this is the first time this happens to me. Any ideas? Link to comment Share on other sites More sharing options...
woofy31 Posted May 18, 2017 Share Posted May 18, 2017 This happens rather frequently, at least to me 🙂 It’s just a lag, usually because the message/delivery was sent to Fiverr for review before showing it (make sure you don’t use any invalid characters or don’t send/ask for any contact information)If the message doesn’t appear after 5-10 minutes, then feel free to contact Customer Support and they’ll look into it 😉 Link to comment Share on other sites More sharing options...
thecreativeguys Posted May 18, 2017 Share Posted May 18, 2017 This happens rather frequently, at least to me 🙂 It’s just a lag, usually because the message/delivery was sent to Fiverr for review before showing it (make sure you don’t use any invalid characters or don’t send/ask for any contact information)If the message doesn’t appear after 5-10 minutes, then feel free to contact Customer Support and they’ll look into it 😉I promise - this just happened to me this second!…This happens rather frequently, at least to me 🙂 It’s just a lag, usually because the message/delivery was sent to Fiverr for review before showing it (make sure you don’t use any invalid characters or don’t send/ask for any contact information) Link to comment Share on other sites More sharing options...
jonbaas Posted May 18, 2017 Share Posted May 18, 2017 I just experienced this in a delivery a few minutes ago as well. The usual, “here’s your delivery” message wasn’t added to the order page, but everything else about the delivery indicates that it was registered and processed.Just to be safe, I reattached the file in a follow-up message. So, regardless of the issue, at the very least, my buyer has a second copy of the file that was delivered through the delivery system.Perhaps the same action might be something you could do as well. Link to comment Share on other sites More sharing options...
woofy31 Posted May 18, 2017 Share Posted May 18, 2017 OK, I just heard the same happening to others as well - it’s widespread this time, so that means it’s a temporary bug/glitch. Hopefully Fiverr is on it (usually they get bombarded on their Twitter 😛 ) Link to comment Share on other sites More sharing options...
rockbellstudios Posted May 18, 2017 Author Share Posted May 18, 2017 Hopefully they fix it soon. I had a mini heart attack thinking I sent material to the wrong client 😛The files are still m.i.a. 😕 Link to comment Share on other sites More sharing options...
thecreativeguys Posted May 18, 2017 Share Posted May 18, 2017 @rockbellstudios - Should be working now, try refreshing and let me know!EDIT: Now I’m having issues with messages not coming through, anyone else? How about you @woofy31? Link to comment Share on other sites More sharing options...
woofy31 Posted May 18, 2017 Share Posted May 18, 2017 @rockbellstudios - Should be working now, try refreshing and let me know!EDIT: Now I’m having issues with messages not coming through, anyone else? How about you @woofy31?Well, lucky (or rather unlucky) for me, I don’t any orders or messages to test on… yet 😛 Link to comment Share on other sites More sharing options...
rockbellstudios Posted May 18, 2017 Author Share Posted May 18, 2017 @rockbellstudios - Should be working now, try refreshing and let me know!EDIT: Now I’m having issues with messages not coming through, anyone else? How about you @woofy31?Yes, it’s all fixed. 😃Edit: Yes, messages are still slow. Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Archived
This topic is now archived and is closed to further replies.