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Testing our search placement algorithm

mjensen415

By mjensen415
in General News

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writer99025 Collaborator

writer99025

Posted
Posted

I think all we can all do it wait and see what the future brings. Fiverr’s acknowledged there’s a problem - it would be nice if everybody’s gigs went back to where they were - who knows - the might well do!

In the meantime, have a wee walk and a cup of tea, and you’ll feel much better. 🙂

It is, however, a good lesson on having more than one source of income if you can - good luck!

Yes, but for me Fiverr is not just a source of income, it is a source of work. I was well off before Fiverr too but sad and depressed because I had no work and was wasting my time. Last 3 years with Fiverr have been the best years of my life because I have always been busy, and always been productive with my time. I wouldn’t want that to go away.

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Guest offlinehelpers

Guest offlinehelpers

Posted
Posted

Yes, but for me Fiverr is not just a source of income, it is a source of work. I was well off before Fiverr too but sad and depressed because I had no work and was wasting my time. Last 3 years with Fiverr have been the best years of my life because I have always been busy, and always been productive with my time. I wouldn’t want that to go away.

Totally see where you’re coming from! Completely different in your case @writer99025 and I know exactly what you mean.

In my case, I need to use Fiverr differently, to setup different gigs, to attract more repeat buyers etc., so it’s not a case of finding an alternative to Fiverr, but using what Fiverr provides in a better way. 🙂

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Guest offlinehelpers

Guest offlinehelpers

Posted
Posted

Fiverr has said it is trying to improve things.

It’s terribly uncouth and barbaric to rant the way some here are doing.

Cop of tea and a slice of cake is the way to go! 🙂

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uk1000 Grand Master

uk1000

Posted
Posted

That would only work if Fiverr had two identical live databases. A backup copy would be unchanging - and I think they need to test how it works as the database changes. Also, that wouldn’t allow them to see what users think of it.

That would only work if Fiverr had two identical live databases. A backup copy would be unchanging - and I think they need to test how it works as the database changes. Also, that wouldn’t allow them to see what users think of it.

If they took a recent copy of their database and loaded it onto a test machine, and had the programs with the changed algorithms running against the test machine’s database, they could do lot of the testing (even though it might not tell all they want to know). For example, people have been saying that results after viewing by “average customer review” have not been appearing in the correct order (or something like that). Things like that and checking the results appear in the way/order they want should really be done on a test machine first. I’m sure the system also stores searches so they could likely run it with actual searches that have been made.

Yes they could run ‘enchanced’ tests afterwards (on the live system), at least once they’ve verified the it is actually working correctly (eg. giving things in the order asked for, omitting gigs from search where the seller is on vacation etc. They could test (on the live system) whether particular versions of the algorithm(s) lead to greater profitability for Fiverr or how it affects the rating they give to gigs or the private rating sent to Fiverr, or maybe the time taken to find their gig, the number of cancellations, etc. They could probably also make it so some users used a slightly different search algorithm (eg. different weights given different things) than other users, so they could simultaneously test the effects of the various algorithm(s) to see which was the most optimal (for profits etc.).

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woofy31 Community Regular

woofy31

Posted
Posted

This is the beginning of paid results, not any way of making the results more relevant. Fiverr are out to make money, like the rest of us!

That would probably explain some of the irrelevant gigs showing up in the first rows of all filters…

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designer_pro2 Newbie

designer_pro2

Posted
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I was puzzled by the ones on top rows with 2 reviews that sat there for months in the recommended section. I don’t understand how that section chooses which gigs to display. Those gigs never get new reviews yet have the highest visibility positions.

One has a one sentence gig description.

almost same in my category and my feeling are also as yours. How is this gig placed here?

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leahemme Rookie

leahemme

Posted
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well here’s hoping these improvements somehow find a way to keep long time, high volume sellers happy, steady part-timers happy, and also provide a fair shot of visibility for newcomers. we all have needs and it will be impossible to please us all-- i just hope they can be as transparent as possible with us about changes. yes, even though the original post was frustrating, at least it was posted. they need to keep doing this on order for us to keep their confidence so we don’t feel like we’re needy, crazy, or entitled when inquiring to customer support- which is what their template responses often make us feel like.

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misscrystal Grand Master

misscrystal

Posted
Posted

well here’s hoping these improvements somehow find a way to keep long time, high volume sellers happy, steady part-timers happy, and also provide a fair shot of visibility for newcomers. we all have needs and it will be impossible to please us all-- i just hope they can be as transparent as possible with us about changes. yes, even though the original post was frustrating, at least it was posted. they need to keep doing this on order for us to keep their confidence so we don’t feel like we’re needy, crazy, or entitled when inquiring to customer support- which is what their template responses often make us feel like.

Somehow they need to weed out the non performers from the top rows in the relevance section and put proven gigs there. The reviews section is fine.

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woofy31 Community Regular

woofy31

Posted
Posted

Somehow they need to weed out the non performers from the top rows in the relevance section and put proven gigs there. The reviews section is fine.

But what if those will be paying for top listings? Surely they can’t remove them in such a case 😛

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misscrystal Grand Master

misscrystal

Posted
Posted

But what if those will be paying for top listings? Surely they can’t remove them in such a case 😛

They don’t have those in my section. When I’ve seen paid gigs, they rotate them. And I understand that only certain well performing gigs are invited to be paid gigs.

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woofy31 Community Regular

woofy31

Posted
Posted

They don’t have those in my section. When I’ve seen paid gigs, they rotate them. And I understand that only certain well performing gigs are invited to be paid gigs.

So that’s why I haven’t been invited… but yet again, my gigs suddenly stopped performing due to these search experiments… look: a contradiction 😛

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miiila Grand Master

miiila

Posted
Posted

But what if those will be paying for top listings? Surely they can’t remove them in such a case 😛

If _every_one pays, no need to choose, can stay just like it is, well…get back to where it was, and then [payment+other factors] is the new black algorithm.

I won´t pay though but test out if buyers are doers too and thus can be trusted to find the good gigs on the last pages, as long as I can survive like that. 😉

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design_ish Newbie

design_ish

Posted
Posted

Fiverr should look into this please & provide a lasting solution. My top selling gig ran outta the 1st - 5th page on the “recommended page” , this is a situation I’ve never found myself in since I joined fiverr.

My situation is same 😦

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design_ish Newbie

design_ish

Posted
Posted

Fiverr should look into this please & provide a lasting solution. My top selling gig ran outta the 1st - 5th page on the “recommended page” , this is a situation I’ve never found myself in since I joined fiverr.

Unfortunately I rely on Fiverr as source of income.

What concerns me the most is we have minimum sales from the past month,

and if they based the gigs on them, we ll still be left out on basis of recent activity.

Whereas new sellers are growing rapidly, reviews on reviews.

I saw a profile made this april.

With 30 reviews and 145 orders in que.

When he ll be evaluated. He’ll still manage to be on the 1st page.

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