ashaict Posted April 29, 2017 Share Posted April 29, 2017 My client has purchased a gig from me. She is showing me email which is got from paypal $16 has cut from his paypal account. But I did not get any message yet. I am not sure what is the problem?Client sent me this messagePayment detailsFor your purchase on April 29, 2017DetailsFix any wordpress issues $16.00 USDSubtotal $16.00 USDTotal $16.00 USDPaid with AMERICAN EXPRESS x-1000Can anyone tell me what is the issue? Link to comment Share on other sites More sharing options...
lloydsolutions Posted April 29, 2017 Share Posted April 29, 2017 Maybe you should contact Customer Support. Link to comment Share on other sites More sharing options...
ashaict Posted April 29, 2017 Author Share Posted April 29, 2017 Maybe you should contact Customer Support.I dont know order ID Link to comment Share on other sites More sharing options...
lloydsolutions Posted April 29, 2017 Share Posted April 29, 2017 Explain the whole situation to them including the details of the buyer. I am sure they will be able to help you. Link to comment Share on other sites More sharing options...
ashaict Posted April 29, 2017 Author Share Posted April 29, 2017 Explain the whole situation to them including the details of the buyer. I am sure they will be able to help you.How many times they will take. I am new with Fiverr. I dont know enough about Fiverr Link to comment Share on other sites More sharing options...
lloydsolutions Posted April 29, 2017 Share Posted April 29, 2017 They will acknowledge you and get back usually within 24-48 hours. Read the Terms of Service at the bottom of the home page to learn about Fiverr. Link to comment Share on other sites More sharing options...
mariokluser Posted April 29, 2017 Share Posted April 29, 2017 The buyer has to contact customer support. Not you.The financial transaction is pure between Fiverr and the buyer.Don’t listen to BS. Link to comment Share on other sites More sharing options...
nikavoice Posted April 29, 2017 Share Posted April 29, 2017 How many times they will take. I am new with Fiverr. I dont know enough about FiverrHow many times they will take. I am new with Fiverr. I dont know enough about FiverrI HIGHLY recommend before you start selling on Fiverr is to read the Terms of Service.📍https://www.fiverr.com/terms_of_service Link to comment Share on other sites More sharing options...
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