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Fiverr Gis Purchase Issue By Client


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My client has purchased a gig from me. She is showing me email which is got from paypal $16 has cut from his paypal account. But I did not get any message yet. I am not sure what is the problem?

Client sent me this message

Payment details
For your purchase on April 29, 2017


Fix any wordpress issues $16.00 USD

Subtotal $16.00 USD

Total $16.00 USD

Paid with AMERICAN EXPRESS x-1000

Can anyone tell me what is the issue?

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