Buyers didn't follow my rules!

[hardlogic]

i have typed in all my gig desciptions that Buyer should contact me first to talk about cost is the project is complex.

More than Three Buyers in this week have ordered basic gig which is 5$ for work which takes few days.

Then, i have cancelled order ,
who afford the cancelation rate?

[woofy31]

Let me tell you a sad secret: many (if not most) buyers won’t read a gig’s description when they order (I’ve proven this countless times over the years). Heck, some buyers won’t even read your gig title as it happened to be several times and they even admitted it!

You could try embedding in your gig images that they should contact you, because they will see the images no matter what. Some buyers will order just because they like the image/video (yep, happened to me as well), without reading any gig title or description.

Also, have you tried thinking of an alternative in regards to how your gigs are designed so that buyers aren’t required to contact you first?

[hardlogic]

Let me tell you a sad secret: many (if not most) buyers won’t read a gig’s description when they order (I’ve proven this countless times over the years). Heck, some buyers won’t even read your gig title as it happened to be several times and they even admitted it!

You could try embedding in your gig images that they should contact you, because they will see the images no matter what. Some buyers will order just because they like the image/video (yep, happened to me as well), without reading any gig title or description.

Also, have you tried thinking of an alternative in regards to how your gigs are designed so that buyers aren’t required to contact you first?

You are right,

Helpful Answer>

Will try to adjust the gig to be better.

[dijatul]

yes, Sometimes, they did not bother to read . they just order my gig .

Most of the time, They ordered because they wanted to private chat with me. But I dont provide this types of services … 💥

And after that they started to screaming with me. And most of the time they used some slang words. Some dirty words. 🐷

[woofy31]

yes, Sometimes, they did not bother to read . they just order my gig .

Most of the time, They ordered because they wanted to private chat with me. But I dont provide this types of services … 💥

And after that they started to screaming with me. And most of the time they used some slang words. Some dirty words. 🐷

Question: when they order your gig just to private chat with you, how do you talk & treat them? Do you start making them feel bad because of their mistake? Do you reproach them about how they didn’t read your description? Because if any of that is the case, I would understand why they would “scream” at you (however, how do you know they scream? they surely can type, but they cannot scream)

[hardlogic]

yes, Sometimes, they did not bother to read . they just order my gig .

Most of the time, They ordered because they wanted to private chat with me. But I dont provide this types of services … 💥

And after that they started to screaming with me. And most of the time they used some slang words. Some dirty words. 🐷

Even they didn’t read the desciption which i put all good information on it,

it is not realiable to order basic gig 5$ and the project takes 3-4 days to finish

[woofy31]

Even they didn’t read the desciption which i put all good information on it,

it is not realiable to order basic gig 5$ and the project takes 3-4 days to finish

@hardlogic Did you know that you can extend the duration of your gig delivery? Fiverr now allows you to extend your delivery date 😉

Did you know that you can also upgrade an order by requesting additional $$ on the order page directly, yes, after the order was placed? Fiverr now allows you to upgrade & extend your order as you see fit 😉

[hardlogic]

Question: when they order your gig just to private chat with you, how do you talk & treat them? Do you start making them feel bad because of their mistake? Do you reproach them about how they didn’t read your description? Because if any of that is the case, I would understand why they would “scream” at you (however, how do you know they scream? they surely can type, but they cannot scream)

i have no problem to order without contacting me but to order reasonable according to complexity or project.

i point them to add the extra which is the actual cost or cancel which happen usually if refuse to add actual cost.

[dijatul]

Question: when they order your gig just to private chat with you, how do you talk & treat them? Do you start making them feel bad because of their mistake? Do you reproach them about how they didn’t read your description? Because if any of that is the case, I would understand why they would “scream” at you (however, how do you know they scream? they surely can type, but they cannot scream)

Thank you for asking

As Fiverr Rules, buyer are always right .

I never misbehave with them . I always calm .

i always politely refused and cancel their order. But They came in Inbox, And most of the time sending me imaging that showing screaming at me.

And They usually use 1 single paragraph to sending me . And When You talk with someone, You can easily understand their writings.

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I always politely explain them , That My Gig is not related to private chat , So I am not be able to work . But They always told me, why not?? You can earn money easily . I will give you more tip …

You know, As a virtual worker, I must Calm all the time. So I never tell them that their mistakes. Cordially refused.

but As you also know, Some people are always bad…

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[cyaxrex]

i have typed in all my gig desciptions that Buyer should contact me first to talk about cost is the project is complex.

More than Three Buyers in this week have ordered basic gig which is 5$ for work which takes few days.

Then, i have cancelled order ,

who afford the cancelation rate?

I tried the ‘contact me before ordering’ and can safely say, it never works. Put your prices up and extend your delivery times. You say:

i have typed in all my gig desciptions that Buyer should contact me first to talk about cost is the project is complex.

Try instead to create packages which match the real value or worth to you of what you sell. This way people can click and buy like they want to, without causing you too much stress.

[hardlogic]

I tried the ‘contact me before ordering’ and can safely say, it never works. Put your prices up and extend your delivery times. You say:

i have typed in all my gig desciptions that Buyer should contact me first to talk about cost is the project is complex.

Try instead to create packages which match the real value or worth to you of what you sell. This way people can click and buy like they want to, without causing you too much stress.

Thanks,

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