matevzs1 Posted April 28, 2017 Share Posted April 28, 2017 Hey. I would like to report a bug.I just had a buyer who needed cover designs and when I delivered and he accepted he still has watermark on images…The biggest problem here is, that I wanted to let him know that it is a bug and send images to him via email - I think CS will understand that, but all my messages are blocked if I mention wrong words… It’s not my problem that he can’t download images correctly and he should contact CS, but that would take 24 hours or more., but he need images now.😃 as I’m writing this another fun thing happend. 😛 My message got approved and he tried to send me email, but now his message got flagged and blocked… 😛 Link to comment Share on other sites More sharing options...
catwriter Posted April 28, 2017 Share Posted April 28, 2017 No need to send them via email, use DropBox or a similar service. Link to comment Share on other sites More sharing options...
wuerz123 Posted April 28, 2017 Share Posted April 28, 2017 Hey. I would like to report a bug.I just had a buyer who needed cover designs and when I delivered and he accepted he still has watermark on images…The biggest problem here is, that I wanted to let him know that it is a bug and send images to him via email - I think CS will understand that, but all my messages are blocked if I mention wrong words… It’s not my problem that he can’t download images correctly and he should contact CS, but that would take 24 hours or more., but he need images now.😃 as I’m writing this another fun thing happend. 😛 My message got approved and he tried to send me email, but now his message got flagged and blocked… 😛he accepted he still has watermark on images…Ask your buyer how he’s downloading the file:I had many (MANY) clients who download the file from the picture preview… online 😖 instead of downloading the attached document.Maybe this is also your case?Best!! Link to comment Share on other sites More sharing options...
matevzs1 Posted April 28, 2017 Author Share Posted April 28, 2017 ok, I will ask him how he downloaded it. 🙂 Link to comment Share on other sites More sharing options...
matevzs1 Posted April 28, 2017 Author Share Posted April 28, 2017 He said, he is not a noob 🙂 And it’s not his first order so… But still he can’t download without watermark… Link to comment Share on other sites More sharing options...
david_expertise Posted April 28, 2017 Share Posted April 28, 2017 You can send him in his inbox 🙂 Link to comment Share on other sites More sharing options...
ahmedghumro Posted April 28, 2017 Share Posted April 28, 2017 Send files as a ZIP. Link to comment Share on other sites More sharing options...
matevzs1 Posted April 28, 2017 Author Share Posted April 28, 2017 You can send him in his inbox 🙂even inbox files were watermarked. Have no idea why… Link to comment Share on other sites More sharing options...
matevzs1 Posted April 28, 2017 Author Share Posted April 28, 2017 Send files as a ZIP.good idea 😉 Thanks for idea. Link to comment Share on other sites More sharing options...
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