Annoyed Buyer / Seller Hack

walterbeesley · April 27, 2017

Fiverr really needs to add a button when an item is delivered for us buyers to say nothing was delivered. It is annoying that people who are late will mark it as delivered with a message saying it will be delivered soon. I than need to request a revision to talk back to the person. This has happened multiple times.

catwriter · April 27, 2017

Report them to Customer Support. Empty deliveries are a violation of Fiverr’s Terms of Service.

david_expertise · April 27, 2017

You can simply report them to CS like @catwriter mentioned above!

walterbeesley · April 27, 2017

Report them to Customer Support. Empty deliveries are a violation of Fiverr’s Terms of Service.

Fiverr should make a button. I am not going to go through the process of contacting support and reporting them. A button would quickly discourage this.

Walter Beesley

April 27, 2017

Fiverr should make a button. I am not going to go through the process of contacting support and reporting them. A button would quickly discourage this.
Walter Beesley

Hi Walter - there is a button - on your order, just click the resolution centre, and you’ll be able to get help that way.

walterbeesley · April 27, 2017

Not looking for help on how to report somebody or get money back. I actually paid for these gigs many times and am happy with the work. I find it annoying. I have had them “deliver” a writing and not even attach file. “Thanks for the order! We will get right on this.” Anytime I talk it needs to be a revision and I cannot simply just message them back. A flaw in fiverr system.

April 27, 2017

Not looking for help on how to report somebody or get money back. I actually paid for these gigs many times and am happy with the work. I find it annoying. I have had them “deliver” a writing and not even attach file. “Thanks for the order! We will get right on this.” Anytime I talk it needs to be a revision and I cannot simply just message them back. A flaw in fiverr system.

You can message the seller without asking for a revision even after they’ve delivered - there’s a message box on the order page.

As far as I’m aware, it only disappears once the order is completed

rockbellstudios · April 27, 2017

Sounds very unprofessional. They should be requesting more time if that’s what they need, I don’t think sending a text message as a deliverable is something I’d leave 5 stars for.

lucycodex · April 27, 2017

I have a similar annoyance. I had a customer that needed something done quickly, and since I was learning what all she needed as I was unfamiliar with the concept, I asked a lot of questions throughout the process. Many remained unanswered.

I had 24 hours to finish this project, but after the first hour, it took her 25 just to respond back. As the deadline was approaching and the buyer wasn’t contacting me with feedback about my questions, I just sent her what I had. I told her if she wants changes to just request a revision.

But I understand what you are saying. If someone can’t get something done in 24 hours, or x amount of time, they should not advertise their gig that way. I put 2-3 day delivery just on the off chance something happens, I usually finish the order in an hour or two.

walterbeesley · April 28, 2017

I used to be a seller. Granted it was about 13 years ago on WHT, but have a respect for the hustle. I now own a company that sells hard products and have just recently started using fiverr. All in all I think it works pretty good.

Fiverr does need to look at this.

Not trying to make a big stink, but I am a buyer and I feel what I am saying is constructive feedback.

A buyer should be able to say “nothing was delivered”.
A buyer should be able to message the seller even when an item is marked delivered.

While I am new this…it should be much easier to order again from that buyer. It should be just as big as the tip option.

david_expertise · April 28, 2017

I used to be a seller. Granted it was about 13 years ago on WHT, but have a respect for the hustle. I now own a company that sells hard products and have just recently started using fiverr. All in all I think it works pretty good.
Fiverr does need to look at this.
Not trying to make a big stink, but I am a buyer and I feel what I am saying is constructive feedback.
A buyer should be able to say “nothing was delivered”.
A buyer should be able to message the seller even when an item is marked delivered.
While I am new this…it should be much easier to order again from that buyer. It should be just as big as the tip option.

A buyer should be able to say “nothing was delivered”.
A buyer should be able to message the seller even when an item is marked delivered.

You already own these two features.

April 28, 2017

A buyer should be able to say “nothing was delivered”.
A buyer should be able to message the seller even when an item is marked delivered.
You already own these two features.

I haven’t got any hearts left today, but here’s one ❤️

@walterbeesley both the features you want are already available, but it doesn’t look like you want to hear that! 🙂

walterbeesley · April 28, 2017

You can contact support and work through that process. No one click button exists. The feature would be an easy to use button.

catwriter · April 28, 2017

I used to be a seller. Granted it was about 13 years ago on WHT, but have a respect for the hustle. I now own a company that sells hard products and have just recently started using fiverr. All in all I think it works pretty good.
Fiverr does need to look at this.
Not trying to make a big stink, but I am a buyer and I feel what I am saying is constructive feedback.
A buyer should be able to say “nothing was delivered”.
A buyer should be able to message the seller even when an item is marked delivered.
While I am new this…it should be much easier to order again from that buyer. It should be just as big as the tip option.

A buyer should be able to message the seller even when an item is marked delivered.

You can message the seller on the order page until the order is marked as complete. You can also message the seller through the messaging system at any time.

A buyer should be able to say “nothing was delivered”.

There’s a great way to do this, if you don’t want to use the Resolution Center or contact Customer Support, and if you’re willing to part with your money: feedback. Leave them a one star review and state “nothing was delivered”.

walterbeesley · November 7, 2017

I have started to just report it, but may try the 1 star nothing delivered.

damooch916 · November 7, 2017

I have started to just report it, but may try the 1 star nothing delivered.

I read this entire thread not realizing that it ended with a “six month later” tag line.

What a cheap plot device.

walterbeesley · November 7, 2017

I read this entire thread not realizing that it ended with a “six month later” tag line.
What a cheap plot device.

Just thought people would like an update. I will no longer post. Buyers seem to be the enemy here.

damooch916 · November 7, 2017

Just thought people would like an update. I will no longer post. Buyers seem to be the enemy here.

We’ll always have Paris.

Annoyed Buyer / Seller Hack

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