So... Customer Support

[brejay]

I had to contact customer support for the first time today. My main gig was rejected after a small delivery time adjustment because of a URL to my portfolio in the description, which I thought was allowed. I took it out and it was rejected again for the same problem, but there is no link in the description anymore. Repeat thrice.

I tried to contact customer support, and I got an email telling me to “choose a password and verify your account.” I clicked the link and it just took me to the customer support page. Did I get this email because I used a different email than my account email? And did they even get my message? I really need to get my gig up and running or I’m out of a job…

[huththi]

Go to resolution center ad login same to fiverr user after create ticket
Think to got good answer

[misscrystal]

I had to contact customer support for the first time today. My main gig was rejected after a small delivery time adjustment because of a URL to my portfolio in the description, which I thought was allowed. I took it out and it was rejected again for the same problem, but there is no link in the description anymore. Repeat thrice.

I tried to contact customer support, and I got an email telling me to “choose a password and verify your account.” I clicked the link and it just took me to the customer support page. Did I get this email because I used a different email than my account email? And did they even get my message? I really need to get my gig up and running or I’m out of a job…

I tried to contact customer support, and I got an email telling me to “choose a password and verify your account.” I clicked the link and it just took me to the customer support page. Did I get this email because I used a different email than my account email?

I don’t know but why not go to customer support from fiverr since you are already logged in?

[brejay]

I tried to contact customer support, and I got an email telling me to “choose a password and verify your account.” I clicked the link and it just took me to the customer support page. Did I get this email because I used a different email than my account email?

I don’t know but why not go to customer support from fiverr since you are already logged in?

Yeah, that was my problem. I went to the page through Google instead of through the window I was logged in on. Oops.

It’s all solved now! Thanks 🙂

[wp_kid]

Hi 😉 before it creates more problems.
check the list of approved site for portfolio >> WHAT URLS CAN I USE IN MY PROFILE OR GIG DESCRIPTION?
Your portfolio site is nice. But for Fiverr External portfolio site have to ensure that there is no personal contact information (as e-mail, Fb,twitter or other social accounts)