megapixellk Posted April 25, 2017 Share Posted April 25, 2017 I want to know should I reply for every message sending by buyer?some times the conversation is end from the buyer side.Example:Buyer:your service is great will order again.thank you very muchMe:you are welcome and glad to work with you again Thank you for ordering meBuyer:Thank youso should i send a message again thanking him/her?because conversation is end by Buyer sideBut if i did’t reply my response rate will be getting low.and also some buyers sending messages when I’am on vacation mode,so in this situation some times i don’t have my laptop or mobile with me to replybut when I did’t reply my response rate will getting low.so what should i do Link to comment Share on other sites More sharing options...
misscrystal Posted April 25, 2017 Share Posted April 25, 2017 No you do not have to keep on responding forever. Just the first response is enough and then you can stop if you want to. Only one response is needed. Link to comment Share on other sites More sharing options...
megapixellk Posted April 25, 2017 Author Share Posted April 25, 2017 No you do not have to keep on responding forever. Just the first response is enough and then you can stop if you want to. Only one response is needed.last few days i was on vacation,and i was unable to reply for some messagesand now my response rate is 67% which was 100% Link to comment Share on other sites More sharing options...
misscrystal Posted April 25, 2017 Share Posted April 25, 2017 last few days i was on vacation,and i was unable to reply for some messagesand now my response rate is 67% which was 100%It will go back up if you start responding again.There should be a way to put your messages on vacation. Link to comment Share on other sites More sharing options...
arman_noor Posted April 25, 2017 Share Posted April 25, 2017 not requiredbut be sure to open the message Link to comment Share on other sites More sharing options...
megapixellk Posted April 25, 2017 Author Share Posted April 25, 2017 It will go back up if you start responding again.There should be a way to put your messages on vacation.yeah but sometimes we don’t always have our phones laptops when we are on vacation,so it is great if there is a auto reply option when a seller on vacation like “Thanks for contacting,please leave a message i will reply soon when i’am get back” it is just a idea Link to comment Share on other sites More sharing options...
misscrystal Posted April 25, 2017 Share Posted April 25, 2017 yeah but sometimes we don’t always have our phones laptops when we are on vacation,so it is great if there is a auto reply option when a seller on vacation like “Thanks for contacting,please leave a message i will reply soon when i’am get back” it is just a ideaI agree that it is needed. We need a break from messages sometimes, especially if we get 100 a day. Link to comment Share on other sites More sharing options...
megapixellk Posted April 25, 2017 Author Share Posted April 25, 2017 not requiredbut be sure to open the messageyeah but if i can open the message why shouldn’t i reply for it,the thing is sometimes when we are on vacation we are far away from our working places.sometimes no laptops,mobiles or no wifi or mobile data in some areas we travel.so it is great if there is auto reply option Link to comment Share on other sites More sharing options...
misscrystal Posted April 25, 2017 Share Posted April 25, 2017 yeah but if i can open the message why shouldn’t i reply for it,the thing is sometimes when we are on vacation we are far away from our working places.sometimes no laptops,mobiles or no wifi or mobile data in some areas we travel.so it is great if there is auto reply optionYou are never supposed to be away from fiverr or a way to connect to it, didn’t you know that? 🙂 Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 25, 2017 Share Posted April 25, 2017 yeah but if i can open the message why shouldn’t i reply for it,the thing is sometimes when we are on vacation we are far away from our working places.sometimes no laptops,mobiles or no wifi or mobile data in some areas we travel.so it is great if there is auto reply optionIn that case, vacation mode might suit you? Link to comment Share on other sites More sharing options...
woofy31 Posted April 25, 2017 Share Posted April 25, 2017 You are never supposed to be away from fiverr or a way to connect to it, didn’t you know that? 🙂 Link to comment Share on other sites More sharing options...
woofy31 Posted April 25, 2017 Share Posted April 25, 2017 In that case, vacation mode might suit you?it won’t work 😉 that’s because even in vacation mode buyers can still contact you, and if you don’t respond because you’re on a splendid beach or eating some yummy sushi in a fancy restaurant, BAM, response rate starts sinking!I think that Fiverr knows technology has come a long way, and that nowadays everybody has at least a cheap smartphone or a cheap laptop with a cheap internet connection to always be online, and like @misscrystal (gosh I love your username!) said, “you’re never supposed to be away from fiverr” 🙂 Link to comment Share on other sites More sharing options...
megapixellk Posted April 25, 2017 Author Share Posted April 25, 2017 You are never supposed to be away from fiverr or a way to connect to it, didn’t you know that? 🙂yeah I know but sometimes there are some difficult situations Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 25, 2017 Share Posted April 25, 2017 it won’t work 😉 that’s because even in vacation mode buyers can still contact you, and if you don’t respond because you’re on a splendid beach or eating some yummy sushi in a fancy restaurant, BAM, response rate starts sinking!I think that Fiverr knows technology has come a long way, and that nowadays everybody has at least a cheap smartphone or a cheap laptop with a cheap internet connection to always be online, and like @misscrystal (gosh I love your username!) said, “you’re never supposed to be away from fiverr” 🙂True - hadn’t thought of that. 😀Can you still be contacted if you pause gigs, or would deleting them save you from unwanted messages, not that anyone would ever want to delete gigs of course.I think @misscrystal is right - we’ve got to be connected 24/7! 😀 Link to comment Share on other sites More sharing options...
woofy31 Posted April 25, 2017 Share Posted April 25, 2017 True - hadn’t thought of that. 😀Can you still be contacted if you pause gigs, or would deleting them save you from unwanted messages, not that anyone would ever want to delete gigs of course.I think @misscrystal is right - we’ve got to be connected 24/7! 😀People can still contact you even if you don’t have gigs or if they are paused 😉 Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 25, 2017 Share Posted April 25, 2017 People can still contact you even if you don’t have gigs or if they are paused 😉 Link to comment Share on other sites More sharing options...
woofy31 Posted April 25, 2017 Share Posted April 25, 2017 yeah I know but sometimes there are some difficult situationsTrue, and I second that, but does Fiverr know, ahem, care? Link to comment Share on other sites More sharing options...
megapixellk Posted April 25, 2017 Author Share Posted April 25, 2017 People can still contact you even if you don’t have gigs or if they are paused 😉yeah but don’t you think it is great if there is a auto reply option.it is Good for everyone not only for me, Link to comment Share on other sites More sharing options...
woofy31 Posted April 25, 2017 Share Posted April 25, 2017 yeah but don’t you think it is great if there is a auto reply option.it is Good for everyone not only for me,That would be a hot feature! If we all look back in the past, Fiverr didn’t even allow canned/template messages and sellers got blocked for sending the same messages to multiple people, even if it was a standard delivery message. And now look: Fiverr implemented the quick responses that solved the problem. I am sure an auto-reply will eventually be implemented as well 🙂 Link to comment Share on other sites More sharing options...
megapixellk Posted April 25, 2017 Author Share Posted April 25, 2017 The only solution then is a SIM card implanted in your head - no escaping notifications then! 😀yeah that’s funny like I-Boy Movie Link to comment Share on other sites More sharing options...
misscrystal Posted April 25, 2017 Share Posted April 25, 2017 The message system is such an important part of making sales, or it should be for all sellers. Link to comment Share on other sites More sharing options...
woofy31 Posted April 25, 2017 Share Posted April 25, 2017 What I’d do for an automated reply system that responds to every generic “hi” message with “bye” haha Link to comment Share on other sites More sharing options...
misscrystal Posted April 25, 2017 Share Posted April 25, 2017 What I’d do for an automated reply system that responds to every generic “hi” message with “bye” hahaI want mine to respond with a custom order. Fiverr is missing out by not having this. Link to comment Share on other sites More sharing options...
woofy31 Posted April 25, 2017 Share Posted April 25, 2017 I want mine to respond with a custom order. Fiverr is missing out by not having this.Hmm, that’s actually an even better idea! Link to comment Share on other sites More sharing options...
misscrystal Posted April 25, 2017 Share Posted April 25, 2017 Hmm, that’s actually an even better idea!Yes its hard to believe they haven’t done this. Link to comment Share on other sites More sharing options...
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