hesart Posted April 24, 2017 Share Posted April 24, 2017 How long it take fiver team to reply submited tickets. Still waiting for my reply. 2 days. Link to comment Share on other sites More sharing options...
n4y33m Posted April 24, 2017 Share Posted April 24, 2017 Bad for you 😦I contacted 5 times in last two months, they replied in between 2-4 hours, one of those were exceptionally late (9 hours).Nothing to say but to be patient. Link to comment Share on other sites More sharing options...
digihub Posted April 24, 2017 Share Posted April 24, 2017 they normally reply within 24 hours Link to comment Share on other sites More sharing options...
misscrystal Posted April 24, 2017 Share Posted April 24, 2017 How many tickets did you submit? They only like one ticket at a time from you. Link to comment Share on other sites More sharing options...
spark4hope Posted April 24, 2017 Share Posted April 24, 2017 I don’t think two days passed without a reply from Fiverr Customer Support.It’s true that all the tickets are sorted in some priority queue but is impossible to wait 48 hours without any reply.In what category did you post when you added your ticket? Link to comment Share on other sites More sharing options...
digihub Posted April 24, 2017 Share Posted April 24, 2017 It can take long only if issue is difficult to solve and requires more people at fiverr team to check Link to comment Share on other sites More sharing options...
hesart Posted April 25, 2017 Author Share Posted April 25, 2017 I opened only one ticket. and wait for reply. My phone verification is not working. i just want to get that fixed. Link to comment Share on other sites More sharing options...
hesart Posted April 25, 2017 Author Share Posted April 25, 2017 should i open a new one again.? Link to comment Share on other sites More sharing options...
thecreativeguys Posted April 25, 2017 Share Posted April 25, 2017 should i open a new one again.?No. Kindly send a follow-up message and explain the situation. Link to comment Share on other sites More sharing options...
hesart Posted May 11, 2017 Author Share Posted May 11, 2017 No. Kindly send a follow-up message and explain the situation.thank you very much for everyone who helped me. problem solved. Link to comment Share on other sites More sharing options...
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