Had to go to the hospital on emergency, super late. Please help!

[miraculi]

Hello, I recently broke my nose really badly and had to go to ER in another city and I waited there for hours and had to spend the night there. With the time it took me to travel, basically I was away for 2 days. I came home yesterday super late and was too beat up to do anything so I just went to bed. Today I log in and it turns out while I was away I got the most orders I ever have, the most messages and since my deliveries are 24 hours I’m super late, and hardly in shape to work.

I’m really panicking, what do I do? I’m a relatively new seller, only 12 reviews but I have gotten a tip on every single order and I’ve made more from tips than the cost of my gigs, and suddenly now I can’t even provide my clients with the work they need on time. Will this be the end for me on fiverr? I have 2 orders that are both super late and I’m panicking and don’t know what to do, please someone help me out!

[jus_designz]

Hi, Try to contact your buyers and explain them the situation and convince them to give you more time. If they do not agree then mutually cancel their orders to avoid negative review.

[miiila]

You can send your buyers a request to extend delivery time from the resolution center, the button top right, ‘Resolve Now’ or something like that.
All the best!

[miraculi]

Thanks everyone. I sent requests to the buyers and one of them has accepted it already.

[nikavoice]

Ouch! Feel better soon. I’m sure your buyers will understand the situation.

[lucycodex]

Get well soon!

This is why I have a tablet and cellphone to communicate with buyers on in case I get stuck out somewhere