consultantindia Posted April 12, 2017 Share Posted April 12, 2017 For many recent emails I got from Fiverr Customer Support after they closed my tickets, asking for my feedback and rating, the link is not working. I opened a support ticket of “Report a Bug” to bring this to their notice but it hasn’t been fixed yet. Good news is that this ticket is still open. This is what I get after i try to rate the tickets: Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 12, 2017 Share Posted April 12, 2017 Mine never work either - the advice I got from CS was to contact surveypal CS. Link to comment Share on other sites More sharing options...
consultantindia Posted April 12, 2017 Author Share Posted April 12, 2017 Mine never work either - the advice I got from CS was to contact surveypal CS.Haha! Is Fiverr using SurveyPal or are we its direct customers?!!Thats a funny response indeed. Link to comment Share on other sites More sharing options...
djgodknows Posted April 12, 2017 Share Posted April 12, 2017 I was able to open the survey from the email just now.Maybe you should copy the url link from the email and try it on different browsers. Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 12, 2017 Share Posted April 12, 2017 I was able to open the survey from the email just now.Maybe you should copy the url link from the email and try it on different browsers.Tried that - couldn’t get it to work at all - it’s a mystery! 🙂 Link to comment Share on other sites More sharing options...
djgodknows Posted April 12, 2017 Share Posted April 12, 2017 Tried that - couldn’t get it to work at all - it’s a mystery! 🙂Has it never worked for you, or just the latest one? Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 12, 2017 Share Posted April 12, 2017 Has it never worked for you, or just the latest one?The old system worked fine, but can’t use the surveypal ones at all - very strange. I can only think that’s it’s something to do with my email client, but most other links work fine. Link to comment Share on other sites More sharing options...
djgodknows Posted April 12, 2017 Share Posted April 12, 2017 The old system worked fine, but can’t use the surveypal ones at all - very strange. I can only think that’s it’s something to do with my email client, but most other links work fine.No, it shouldn’t be your email client.The link generated is an automated one. So it doesn’t matter how or where you receive it.Hmm…Is the link you are checking fresh? (lol ya, I don’t buy stale veggies) Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 12, 2017 Share Posted April 12, 2017 No, it shouldn’t be your email client.The link generated is an automated one. So it doesn’t matter how or where you receive it.Hmm…Is the link you are checking fresh? (lol ya, I don’t buy stale veggies)Yup - try it as soon as I get it - no joy. Link to comment Share on other sites More sharing options...
djgodknows Posted April 12, 2017 Share Posted April 12, 2017 Yup - try it as soon as I get it - no joy.Hmm… Well hopefully more people will chime in here so we can understand how widespread this issue is. Link to comment Share on other sites More sharing options...
consultantindia Posted April 13, 2017 Author Share Posted April 13, 2017 I’ve received another feedback email from Fiverr CS today, whose link also doesn’t work in two different browsers. Here is what the CS said to my ticket:Sorry to hear about that.We have forwarded your request to our Technical team to look into this more thoroughly and possibly find a source of this issue.In the meantime, please reach us back if links provided either by the system or our official email aren’t working properly. Link to comment Share on other sites More sharing options...
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