bam_fm1 Posted April 12, 2017 Share Posted April 12, 2017 I paid $300 and they were removed from the bank account and I have not received any service as they were cut midway!What should I do, I have contacted Fiverr and they told me that there were no transactions made, but I lost the funds! Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 12, 2017 Share Posted April 12, 2017 If Fiverr CS can’t help, then perhaps asking your bank might be an alternative? Link to comment Share on other sites More sharing options...
bam_fm1 Posted April 12, 2017 Author Share Posted April 12, 2017 If Fiverr CS can’t help, then perhaps asking your bank might be an alternative?I have told them but they can do nothing! Link to comment Share on other sites More sharing options...
offlinehelpers Posted April 12, 2017 Share Posted April 12, 2017 I paid $300 and they were removed from the bank account and I have not received any service as they were cut midway!What should I do, I have contacted Fiverr and they told me that there were no transactions made, but I lost the funds!Not much we can do either I’m afraid - Fiverr CS and your bank are your only options I’m afraid.I have not received any service as they were cut midway!Not sure what you meant by this? Link to comment Share on other sites More sharing options...
bam_fm1 Posted April 12, 2017 Author Share Posted April 12, 2017 Not much we can do either I’m afraid - Fiverr CS and your bank are your only options I’m afraid.I have not received any service as they were cut midway!Not sure what you meant by this?The money was lost. Both Fiverr or the seller got them! Link to comment Share on other sites More sharing options...
djgodknows Posted April 12, 2017 Share Posted April 12, 2017 Did you place an order with a Fiverr seller?Did you get an order number?How did you make the payment? Credit/debit card or Paypal?How long ago was this? Link to comment Share on other sites More sharing options...
bam_fm1 Posted April 12, 2017 Author Share Posted April 12, 2017 Did you place an order with a Fiverr seller?Did you get an order number?How did you make the payment? Credit/debit card or Paypal?How long ago was this?Hello!It was a custom order. When I paid and the order was processing there wasan error that said to contact customer support. Then the funds had beenremoved from my account but I received nothing. CS told me they can donothing. My bank told me the same thing! I made the payment with creditcard. It was 2 days agoMod Note: Personal info removed! Please take special care if replying via email or do not use the email feature. Your name, phone numbers, address and email were all displayed on the public forum. This is both against the forum rules and dangerous for you. Link to comment Share on other sites More sharing options...
djgodknows Posted April 12, 2017 Share Posted April 12, 2017 Hello!It was a custom order. When I paid and the order was processing there wasan error that said to contact customer support. Then the funds had beenremoved from my account but I received nothing. CS told me they can donothing. My bank told me the same thing! I made the payment with creditcard. It was 2 days agoMod Note: Personal info removed! Please take special care if replying via email or do not use the email feature. Your name, phone numbers, address and email were all displayed on the public forum. This is both against the forum rules and dangerous for you.Hi,Please edit your forum post, because you are replying by email, all your personal information from your signature is being shown.If Fiverr has told you that there is no order, then you have to talk with your bank or credit card company to dispute the charge. Link to comment Share on other sites More sharing options...
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