dogotts Posted April 7, 2017 Share Posted April 7, 2017 Hi this was my first order for a logo and wondering what to do. I made 2 revisions and after 5 days file says order complete, I want to tweak it and order the PS file but there is no button for me to contact seller Link to comment Share on other sites More sharing options...
raptargraphix Posted April 7, 2017 Share Posted April 7, 2017 Once the order is marked as completed you cannot ask your seller for further revisions.However, if you want to contact your seller, go to the order page again, scroll to the bottom of the page. There you can find an option to contact your seller. Link to comment Share on other sites More sharing options...
spark4hope Posted April 7, 2017 Share Posted April 7, 2017 Hi there,If you didn’t request a modification through “Ask for modification” button from order page, then you should know that after 3 days the order get closed automatically.However, you can go to your seller profile and look for the “Contact” button that should be on the left side. Link to comment Share on other sites More sharing options...
dogotts Posted April 7, 2017 Author Share Posted April 7, 2017 Hi there,If you didn’t request a modification through “Ask for modification” button from order page, then you should know that after 3 days the order get closed automatically.However, you can go to your seller profile and look for the “Contact” button that should be on the left side.Thank you, I guess now I know.How do receive the files that were supposed to come with final? Link to comment Share on other sites More sharing options...
spark4hope Posted April 7, 2017 Share Posted April 7, 2017 Thank you, I guess now I know.How do receive the files that were supposed to come with final?Only by communicating with your seller. Link to comment Share on other sites More sharing options...
dogotts Posted April 7, 2017 Author Share Posted April 7, 2017 Once the order is marked as completed you cannot ask your seller for further revisions.However, if you want to contact your seller, go to the order page again, scroll to the bottom of the page. There you can find an option to contact your seller.1.jpg883×162 43.7 KBThank you, I don’t see that on the app, it looks like a desktop screenshot so I will check there. Link to comment Share on other sites More sharing options...
dogotts Posted April 7, 2017 Author Share Posted April 7, 2017 Only by communicating with your seller.OK I searched the seller and started a new chat and mentioned the order #, hopefully that works.This is new to me… Link to comment Share on other sites More sharing options...
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