Am i getting too hung up on my cancelation ratio?

[mrexplainer]

So since the new fiverr was launched like many sellers i have enjoyed looking at the new stats to help improve performance. The one stat i have found most helpful is the cancelation stat which shows my percentage of cancelations. This is good because previously i have been worried about loosing my level 2 every time i had to request a mutual cancelation



I have recently launched a new gig and found i have been having a higehr number of cancelations due to buyers not completing instructions correctly. I have tried my best to respond to this by improving my gig description and the instructions. However i am still getting one or two cancelations.



My percentage is currently at 13%. Is this high? Whats your experience? And what point should i be concerned its getting too high? Do i have nothing to worry about as long as the percentage remains low?



Really appreciate your thoughts and input



Mr Explainer

[craigscott]

There is currently a petition for this http://forum.fiverr.com/discussion/11127/cancellation-petition#Item_51

Feel free to voice your opinion here.

[mrexplainer]

Thanks! Have done. Would still like to know if anyone knows at what percentage a cancelation ratio is dangerously high!