djgodknows Posted March 28, 2017 Share Posted March 28, 2017 ⚠️ NOTIFICATIONS (2 inbox and 4 order), from OLD completed orders.Anyone having similar issues? Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 28, 2017 Share Posted March 28, 2017 Intermittently had this, but not today. Link to comment Share on other sites More sharing options...
phantompower Posted March 28, 2017 Share Posted March 28, 2017 Yes I had that issue I think today or yesterday. One was for an order I completed on jan. the other was from a message I had replied to yesterday. I contacted support, they only told me they had fixed it from their end but just to be on the safe side, I should clear my cache and cookie. Link to comment Share on other sites More sharing options...
ssj1236 Posted March 28, 2017 Share Posted March 28, 2017 Just got this with one of my messages and my response rate is falling for no reason. Already contacted CS about this, they’ve yet to reply. Link to comment Share on other sites More sharing options...
fonthaunt Posted March 28, 2017 Share Posted March 28, 2017 I just had one inbox message that popped up as new when it clearly isn’t. Link to comment Share on other sites More sharing options...
emeraldawnn Posted March 29, 2017 Share Posted March 29, 2017 Same… had a message from a buyer I reported 10 days ago for trying to move communications off Fiverr. Came back as new… ugh Link to comment Share on other sites More sharing options...
derekppc Posted March 29, 2017 Share Posted March 29, 2017 I’ve had it 4-5 times the past couple of days. Link to comment Share on other sites More sharing options...
sue_mcl Posted March 29, 2017 Share Posted March 29, 2017 I’ve had that happen maybe 6 times over the last day or so… Link to comment Share on other sites More sharing options...
c0debox Posted March 29, 2017 Share Posted March 29, 2017 I’ve had that happen maybe 6 times over the last day or so…you can mark them as read. if its still there you can contact customer support! they will surely help you! Link to comment Share on other sites More sharing options...
jjservices Posted March 29, 2017 Share Posted March 29, 2017 Yeah I got messages from an old buyer. But those messages were from January. Fiverr should fix this bug Link to comment Share on other sites More sharing options...
seo_savant Posted March 29, 2017 Share Posted March 29, 2017 Yeah, I got that.🙂 Link to comment Share on other sites More sharing options...
iamsachmusic Posted March 29, 2017 Share Posted March 29, 2017 Yeah, I got that.🙂YEP! I was receiving the old messages as new from last month. It’s a minor issue. So i did not mention it anywhere. Link to comment Share on other sites More sharing options...
catwriter Posted March 29, 2017 Share Posted March 29, 2017 2 inbox messages just popped up. Old stuff, already responded to, no reason whatsoever to show again. Unless… In one message, there was an email address (buyer’s, not mine, never asked for), and in the other conversation, the last message was mine, with a few links to some Fiverr stuff (Academy, Forum, that sort of thing).So maybe that’s the trigger? Email addresses, links, that sort of thing? The staff finally checked it and let it through five minutes ago? Link to comment Share on other sites More sharing options...
djgodknows Posted March 29, 2017 Author Share Posted March 29, 2017 2 inbox messages just popped up. Old stuff, already responded to, no reason whatsoever to show again. Unless… In one message, there was an email address (buyer’s, not mine, never asked for), and in the other conversation, the last message was mine, with a few links to some Fiverr stuff (Academy, Forum, that sort of thing).So maybe that’s the trigger? Email addresses, links, that sort of thing? The staff finally checked it and let it through five minutes ago?So maybe that’s the trigger? Email addresses, links, that sort of thing? The staff finally checked it and let it through five minutes ago?#You got it! 👍The messages ALL have red-flag keywords in them, phone, email, etc.For some reason, they are being re-released now. Link to comment Share on other sites More sharing options...
iamsachmusic Posted March 29, 2017 Share Posted March 29, 2017 2 inbox messages just popped up. Old stuff, already responded to, no reason whatsoever to show again. Unless… In one message, there was an email address (buyer’s, not mine, never asked for), and in the other conversation, the last message was mine, with a few links to some Fiverr stuff (Academy, Forum, that sort of thing).So maybe that’s the trigger? Email addresses, links, that sort of thing? The staff finally checked it and let it through five minutes ago?If the messages was under the review of Trust and safety team of Fiverr, then you will see the box like this:But i am sure this was not the case. So we really don’t know why are we keep getting the old messages as a new. 😕 Link to comment Share on other sites More sharing options...
catwriter Posted March 29, 2017 Share Posted March 29, 2017 If the messages was under the review of Trust and safety team of Fiverr, then you will see the box like this:But i am sure this was not the case. So we really don’t know why are we keep getting the old messages as a new. 😕It wasn’t the case, no (though I don’t remember whether the one with an email address was already marked as spam when I got it, and then I unspammed it because it was a perfectly normal request, although one that I couldn’t help him with). However, Fiverr does work in mysterious ways, so maybe some things get checked later? Link to comment Share on other sites More sharing options...
djgodknows Posted March 29, 2017 Author Share Posted March 29, 2017 It wasn’t the case, no (though I don’t remember whether the one with an email address was already marked as spam when I got it, and then I unspammed it because it was a perfectly normal request, although one that I couldn’t help him with). However, Fiverr does work in mysterious ways, so maybe some things get checked later?Maybe Fiverr is clearing THEIR cache… lol Link to comment Share on other sites More sharing options...
catwriter Posted March 29, 2017 Share Posted March 29, 2017 And now this: “Your conversations are temporarily unavailable due to a technical issue. Please try again later.”EDIT: Fixed already. Link to comment Share on other sites More sharing options...
fonthaunt Posted March 29, 2017 Share Posted March 29, 2017 It wasn’t the case, no (though I don’t remember whether the one with an email address was already marked as spam when I got it, and then I unspammed it because it was a perfectly normal request, although one that I couldn’t help him with). However, Fiverr does work in mysterious ways, so maybe some things get checked later?I think you might have something on some of these. The one I had bounceback was never actually flagged by Fiverr in a visible way, but the message thread did have problems. The buyer tried to send me a whole bunch of information from a phone number and address to other security sensitive info. She didn’t mean to break the rules and it was related to a gig and it wasn’t written in a way that caused the red-outline. It was still enough to have caused Fiverr to look at the thread. Even though it didn’t have a flag that was visible to me, it might have been in some kind of queue to check on.EDIT/ADD: Does everyone who is getting the bounced messages/orders have the new display? I do. Link to comment Share on other sites More sharing options...
djgodknows Posted March 29, 2017 Author Share Posted March 29, 2017 I think you might have something on some of these. The one I had bounceback was never actually flagged by Fiverr in a visible way, but the message thread did have problems. The buyer tried to send me a whole bunch of information from a phone number and address to other security sensitive info. She didn’t mean to break the rules and it was related to a gig and it wasn’t written in a way that caused the red-outline. It was still enough to have caused Fiverr to look at the thread. Even though it didn’t have a flag that was visible to me, it might have been in some kind of queue to check on.EDIT/ADD: Does everyone who is getting the bounced messages/orders have the new display? I do.Still the old dashboard. Link to comment Share on other sites More sharing options...
nidart Posted March 29, 2017 Share Posted March 29, 2017 its a glitchh ________ Link to comment Share on other sites More sharing options...
misscrystal Posted March 29, 2017 Share Posted March 29, 2017 I just had one pop up from March 13 that has the phrase in it:“she just call me 3 days ago”note the words: call me Link to comment Share on other sites More sharing options...
alliemadison12 Posted March 29, 2017 Share Posted March 29, 2017 SAME! The messages all contain trigger words. I wonder if fiverr is suddenly reviewing all of these messages and cracking down on bad behavior or what Link to comment Share on other sites More sharing options...
n4y33m Posted March 29, 2017 Share Posted March 29, 2017 Not only messages and notifications, my buyer requests section also messed up. popping up old sent offers and requests every time I refresh the page :’( Link to comment Share on other sites More sharing options...
nidart Posted March 29, 2017 Share Posted March 29, 2017 I just had one pop up from March 13 that has the phrase in it:“she just call me 3 days ago”note the words: call meOh yeah the msg that pop up today had wordsVia s***e (from a buyer ) highlighted Link to comment Share on other sites More sharing options...
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